In-person events are back, and the team at Bidgely can’t wait to get together again at CS Week 2021 from August 16 to 19 in Tampa, Florida. Visit us in meeting room #446 or fill out this form to book a meeting with any member of the Bidgely team. For Read more…
IDC has released its Worldwide Digital Customer Engagement Solutions for Utilities – 2021 Vendor Assessment MarketScape report and named Bidgely to its top tier “Leader” category — one of only three vendors worldwide to earn that distinction. The report was designed to provide energy utilities around the globe with insight Read more…
Last month on the TechCentral TechRadio podcast, I spoke with tech journalist Niall Kitson about how Bidgely and Electric Ireland, Ireland’s largest energy retailer, are working together to bring greater value to Irish energy consumers and establish a strong competitive advantage in a region that vies for customer loyalty and Read more…
Watch Bidgely CEO Abhay Gupta’s presentation from the JD Power Utility Conference to learn more about how Bidgely is able to help utilities partner with customers on our collective clean energy journey. Each year JD Power’s Utility Client Conference brings together leading electric, natural gas and water utilities to showcase Read more…
The UtilityAI LMI Solution makes it possible for utilities to better serve the millions of LMI customers in need of support while generating greater customer satisfaction and reducing OpEx costs. By leveraging customer data to generate awareness, provide billing transparency, build trust, and target and engage customers, we can help Read more…
Learn more about how integrating Bidgely analytics with Salesforce improves customer satisfaction and unlocks enhanced operational workflows: watch the fireside chat featuring Salesforce and Bidgely from Bidgely Engage 2020. Utilities are investing in information technology at higher rates than ever before as the pressures to accelerate the pace of digital Read more…
Bidgely’s mission is to accelerate a clean energy future by enabling utilities and consumers to make data-driven energy decisions. Be sure to explore more resources at bidgely.com/clean-energy-future. With accelerating the clean energy future at the heart of our mission, today is a particularly meaningful day for us at Bidgely, as Read more…
Learn how Bidgely is helping leading utilities remain #FutureReady as we embark on our shared clean energy mission. Access curated resources and the latest videos. Leading, not Lagging: Winning Utilities Embrace Digital-First and AI-Driven Approaches to Power the Future Historically, most analyses of digitalization trends and the role of AI Read more…
Putting the Utility at the Center of the Consumers’ Shopping Experience Ecommerce is having an unprecedented year in 2020. Through the first nine months of the year, U.S. consumers spent nearly $550 billion with online retailers, representing ~33 percent year-over-year growth before the fourth quarter had even begun. Ecommerce has Read more…
The National Association of Regulatory Utility Commissioners (NARUC) published its latest primer on Artificial Intelligence for Natural Gas Utilities this week, highlighting the value of AI applications to solve the biggest challenges faced by the gas industry, including those related to customer engagement and programs. The primer asserts that, “by Read more…