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Bidgely Named Leader in Customer Engagement and Experience Analytics by Guidehouse Insights
Guidehouse Insights has ranked Bidgely as a Leader in its 2023 evaluation of Customer Engagement and Experience Analytics providers.
Bidgely’s platform equips utilities with the tools they need to drive customer engagement, energy efficiency and demand response goals, administer audits and surveys, and so much more.
Guidehouse Insights has ranked Bidgely as a Leader in its 2023 evaluation of Customer Engagement and Experience Analytics providers.
Utility decision-makers require meaningful datasets designed to quickly surface relevant and actionable insights to improve grid results, customer relations and the bottom-line.
To meet the needs of their customers and integrate renewable energy sources into the grid, electric utilities must prioritize demand flexibility.
As energy providers around the world strive to achieve aggressive carbon reduction goals, it is often new distributed energy resource (DER) technologies like solar energy, battery storage and electric vehicles that dominate the conversation. And while renewable energy and beneficial electrification are an essential part of the solution, smarter energy Read more…
As consumers, we constantly receive targeted ads in our inboxes, social media platforms, search results and more that offer suggestions as to what we should watch, listen to, buy or attend. Those ads are typically very relevant to us and in line with our preferences, because advertisers know that this Read more…
AMI-Informed TOU Rate Programs in Practice: EV TOU Rates Effective load-shaping tools are becoming increasingly important as utilities continue to innovate their operations to maintain system-wide resiliency in response to evolving supply and increasing demand. This urgent need to shift load is one of the major factors driving the transition Read more…
As electric vehicle adoption accelerates at an exponential rate, how can utilities maximize grid benefits, customer satisfaction and revenue? Scaling readiness for transportation electrification requires an intelligent, analytics-driven strategy. In the third episode of Bidgely’s 2022 Engage+ video series, host Neil Strother has a conversation with Charles Spence, Customer Programs Read more…
Load forecasting has always been a mission-critical discipline for energy providers. Accurate demand forecasting enables critical utility functions ranging from purchasing energy at a lower cost, avoiding black and brownouts, developing dynamic rate structures and implementing more effective demand response programs. But as the grid grows exponentially more complex, accurate Read more…
More than a simple optimization exercise, rate design requires a complex balancing act to cover the costs to reliably provide service, charge a fair and transparent amount to all customers, and not overburdening any specific customer. When analytics are applied to Advanced Metering Infrastructure (AMI) data, the resulting intelligence serves Read more…
I recently had the chance to sit in on a conversation between Chris Warren, contributing writer at Utility Dive’s studioID, and Bidgely’s Director of Innovation, Maria Kretzing about increasing the effectiveness of demand-side management (DSM) program marketing using AMI analytics. Their discussion centered upon how energy providers are changing the Read more…