No business is beyond the reach of the ongoing global pandemic and the corresponding response by state and local governments. Utilities are navigating a complex set of challenges, from dramatically decreased energy consumption in the commercial sector, to increased energy and demand in the residential sector and mounting financial distress Read more…
Decarbonization has emerged as one of the defining utility trends of the decade. In fact, over the past three years, more than 20 utilities in the United States have announced they’ll supply their customers with carbon-free or net-zero-carbon energy by 2050, with some making commitments to do so as early Read more…
As homes become “smarter”, the wealth of data coming from both smart meters and smart devices is immense. A single household smart meter can generate 400MB a year. Multiplied by the 135 million meters in the US, that’s 54 petabytes: a little more than half of the data uploaded to Read more…
There’s good reason why customer engagement (CX) is at the top of most businesses’ priority lists. But, with so many ways of doing business that didn’t exist 20 years ago—from SaaS to virtual power plants—what does the term actually mean, and why should it matter to your utility? Why Customer Read more…
“The cleanest kWh is a kWh not used” has been the energy efficiency (EE) battle cry for decades. And utilities are delivering on that in myriad ways: innovating new program designs while continuing to improve EE savings nationwide. But we see a big opportunity to deepen energy savings nationwide still Read more…
Over the past few years, aggressive competition has led to unprecedented customer churn. Some utilities are reporting as high as 20-25% churn YoY in markets like the UK or Australia. At the same time, customer expectations of the energy retailer industry has risen, particularly with respect to more transparency and Read more…
Bidgely’s been leading the Utility AI and disaggregation space for eight years now, and it’s exciting to see how other vendors and energy utilities are embracing the technology. We want to extend a huge welcome to all companies attempting energy disaggregation science. There is no doubt that load disaggregation has Read more…
