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Virtual Event Experience · EmPOWER AI London 2026

How Europe's energy leaders move AI from insight to execution.

Europe's energy transition is accelerating. Price volatility, electrification, and rising expectations demand proactive operations. Access the presentations and virtual content from our London executive forum to see how AI-powered disaggregation is changing the game.

50+

Utilities Worldwide

40M+

Meters Deployed

1.5+ TWh

Verified Energy Savings

5×

European Growth (Last 3 Yrs)

Session Content
Explore Solutions

See how Europe's leading utilities are applying AI-powered disaggregation to accelerate the energy transition — from personalised customer engagement to proactive grid planning.

Create Customer Delight

Turn Every Meter Into a Customer Moment

Customers expect more than a bill — they expect a partner. Europe's retail energy market is under pressure. Bidgely gives retailers the appliance-level intelligence to move from reactive billing to proactive, personalised energy management, resulting in higher satisfaction and measurable programme ROI.

Customer Engagement

Deliver appliance-level bill breakdowns and proactive usage nudges that build lasting loyalty and measurably reduce cost-to-serve.

Gen-AI Energy Assistants

Give customers and contact-centre agents a conversational AI that explains high bills and guides next-best actions instantly.

Behind-The-Meter Targeting

Identify customers most likely to enrol in EV tariffs or heat pump programmes, maximising incentive ROI across premises.

TOU & Tariff Optimisation

Compare TOU adoption, quantify load-shift potential, and turn the right customer segments into ready-to-launch campaigns.

Create Customer Delight
Customer Engagement

Answer Customer Energy Questions With an Agentic Energy Assistant

See how Energy Assistant uses AMI, rate, appliance, and behaviour data to explain high bills, surface savings opportunities, and guide customers toward the next best action.

Customer Engagement

Resolve High-Bill Calls With IVR-Ready Energy Intelligence

See how Bidgely-powered IVR support explains bill increases, detects unusual appliance behaviour, and helps customers resolve issues without a generic escalation path.

Affordability

Guide Income-Qualified Customers to the Right Programmes

See how personalised emails, eligibility checks, and a guided web journey help customers find assistance programmes they are more likely to qualify for and act on.

Shape and Shift Load
Analytics Workbench

Evaluate TOU Performance and Activate the Right Customers

See how Analytics Workbench helps utilities compare TOU adoption, quantify load-shift potential, and turn the right customer segments into ready-to-launch campaigns.

Analytics Workbench

Run a Load Flexibility Programme From Targeting to Delivered Capacity

See how Bidgely agents identify eligible smart thermostat customers, recruit them at speed, and verify whether committed capacity was actually delivered.

Analytics Workbench

Find High-Impact Cooling Customers With Analytics Workbench

See how appliance-level intelligence helps utilities isolate inefficient cooling loads, peak-hour usage, and high-consumption households for DSM, weatherisation, and demand response programmes.

Understand & Plan Your Future Grid

Manage the Grid You Can't Yet See

The grid is changing faster than data can keep up. EV uptake, rooftop solar, and heat pump proliferation leave traditional planning tools struggling. AI-powered disaggregation gives DSOs appliance-level visibility behind the meter — enabling smarter planning, proactive flexibility, and greater grid resilience.

Demand Flexibility

Locate flexible demand and deploy programmes with granular behind-the-meter and network-level intelligence before constraints arrive.

DER Grid Planning

See how EVs, solar, and heat pumps impact your grid across every hour. Evaluate non-wires alternatives with confidence.

EV Intelligence & Management

Identify EVs and design targeted flexibility services that shift charging load to grid-friendly windows effectively.

Grid Scenario Analysis

Model electrification trajectories and load growth scenarios across multiple premises using natural-language queries without SQL.

Understand & Plan Your Future Grid
Grid Intelligence

Ask Grid Planning Questions in Plain Language

See how Energy Analyzer helps planners investigate peak demand, inefficient cooling, and EV charging behaviour using natural-language analysis grounded in customer data.

Grid Intelligence

Model Long-Term Load Growth and Grid Stress Scenarios

Use scenario analysis to see how electrification, DER adoption, and changing load behaviour could compound over time across the grid.

Grid Intelligence

Use Grid Agents to Diagnose Constraints and Build the Next Best Plan

See how grid agents explain what is driving a constrained substation, project future risk, and recommend targeted actions using appliance-level intelligence.

Water Intelligence

Actionable Insights for Water Utilities

Drive water conservation and improve customer engagement with personalised insights. Our solutions provide a clear glimpse into household water usage, helping customers identify leaks and reduce waste through intuitive web dashboards and mobile interfaces.

Elevate CX & Reduce Costs

End bill surprises with itemised consumption and equip CSRs with detailed insights to shorten call resolution and offer personalised advice.

Identify Leaks & Help Save

Detect hidden leakage from fixtures or irrigation without in-home hardware, and deliver targeted recommendations based on actual consumption.

Drive Conservation Goals

Leverage behind-the-meter insights to reduce water loss, meet ambitious regulatory targets, and provide a clear path to a more sustainable water future.

UtilityAI in Action: OUC

Orlando Utilities Commission empowered customers with personalised insights, leading to significant water savings and consistently high satisfaction scores.

~220k
Customers
42.8M
Gallons Saved ('23)
80%
Like Rate
Water Solution Brief Cover

Download the Water Solution Brief

Get the comprehensive guide to our water intelligence solutions, featuring detailed capabilities and implementation strategies.

Download the Water Solution Brief →

Trusted by
European Energy Leaders

"Our mission is more than selling energy — it is to improve customers' lives. AI enabled us to do so in a highly personalised way."
— VSE Team Member
"Our pioneering use of established tools for maximising the value of customer data in Ireland is backed by Bidgely's global track record of delivering increased customer engagement and satisfaction."
— Electric Ireland Team Member
Schedule a Strategy Session

Ready to Move AI From Insight to Execution?

Reserve time with our team to explore how Bidgely's UtilityAI can be operationalised across your customer and grid operations in Europe.

Operational Visibility

Turn AMI data into actionable intelligence across customer and grid operations.

Precision Programme Targeting

Reduce wasted outreach and focus on the customers most likely to act.

Flexible Load Insight

Understand EVs, cooling, heating, and discretionary load at scale.

Customer Engagement That Performs

Deliver more relevant experiences with measurable programme outcomes.

UtilityAI in Practice

See real utility use cases, workflows, and measurable deployment results.

AI Designed for Utility Operations

Explore how Bidgely deploys AI securely within real utility environments.

Bidgely
© Bidgely · EmPOWER AI London Virtual