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Europe's energy transition is accelerating. Price volatility, electrification, and rising expectations demand proactive operations. Access the presentations and virtual content from our London executive forum to see how AI-powered disaggregation is changing the game.
50+
Utilities Worldwide
40M+
Meters Deployed
1.5+ TWh
Verified Energy Savings
5×
European Growth (Last 3 Yrs)
See how Europe's leading utilities are applying AI-powered disaggregation to accelerate the energy transition — from personalised customer engagement to proactive grid planning.
Customers expect more than a bill — they expect a partner. Europe's retail energy market is under pressure. Bidgely gives retailers the appliance-level intelligence to move from reactive billing to proactive, personalised energy management, resulting in higher satisfaction and measurable programme ROI.
Deliver appliance-level bill breakdowns and proactive usage nudges that build lasting loyalty and measurably reduce cost-to-serve.
Give customers and contact-centre agents a conversational AI that explains high bills and guides next-best actions instantly.
Identify customers most likely to enrol in EV tariffs or heat pump programmes, maximising incentive ROI across premises.
Compare TOU adoption, quantify load-shift potential, and turn the right customer segments into ready-to-launch campaigns.
See how Energy Assistant uses AMI, rate, appliance, and behaviour data to explain high bills, surface savings opportunities, and guide customers toward the next best action.
See how Bidgely-powered IVR support explains bill increases, detects unusual appliance behaviour, and helps customers resolve issues without a generic escalation path.
See how personalised emails, eligibility checks, and a guided web journey help customers find assistance programmes they are more likely to qualify for and act on.
See how Analytics Workbench helps utilities compare TOU adoption, quantify load-shift potential, and turn the right customer segments into ready-to-launch campaigns.
See how Bidgely agents identify eligible smart thermostat customers, recruit them at speed, and verify whether committed capacity was actually delivered.
See how appliance-level intelligence helps utilities isolate inefficient cooling loads, peak-hour usage, and high-consumption households for DSM, weatherisation, and demand response programmes.
The grid is changing faster than data can keep up. EV uptake, rooftop solar, and heat pump proliferation leave traditional planning tools struggling. AI-powered disaggregation gives DSOs appliance-level visibility behind the meter — enabling smarter planning, proactive flexibility, and greater grid resilience.
Locate flexible demand and deploy programmes with granular behind-the-meter and network-level intelligence before constraints arrive.
See how EVs, solar, and heat pumps impact your grid across every hour. Evaluate non-wires alternatives with confidence.
Identify EVs and design targeted flexibility services that shift charging load to grid-friendly windows effectively.
Model electrification trajectories and load growth scenarios across multiple premises using natural-language queries without SQL.
See how Energy Analyzer helps planners investigate peak demand, inefficient cooling, and EV charging behaviour using natural-language analysis grounded in customer data.
Use scenario analysis to see how electrification, DER adoption, and changing load behaviour could compound over time across the grid.
See how grid agents explain what is driving a constrained substation, project future risk, and recommend targeted actions using appliance-level intelligence.
Drive water conservation and improve customer engagement with personalised insights. Our solutions provide a clear glimpse into household water usage, helping customers identify leaks and reduce waste through intuitive web dashboards and mobile interfaces.
End bill surprises with itemised consumption and equip CSRs with detailed insights to shorten call resolution and offer personalised advice.
Detect hidden leakage from fixtures or irrigation without in-home hardware, and deliver targeted recommendations based on actual consumption.
Leverage behind-the-meter insights to reduce water loss, meet ambitious regulatory targets, and provide a clear path to a more sustainable water future.
Orlando Utilities Commission empowered customers with personalised insights, leading to significant water savings and consistently high satisfaction scores.
Get the comprehensive guide to our water intelligence solutions, featuring detailed capabilities and implementation strategies.
"Our mission is more than selling energy — it is to improve customers' lives. AI enabled us to do so in a highly personalised way."
"Our pioneering use of established tools for maximising the value of customer data in Ireland is backed by Bidgely's global track record of delivering increased customer engagement and satisfaction."
Reserve time with our team to explore how Bidgely's UtilityAI can be operationalised across your customer and grid operations in Europe.
Turn AMI data into actionable intelligence across customer and grid operations.
Reduce wasted outreach and focus on the customers most likely to act.
Understand EVs, cooling, heating, and discretionary load at scale.
Deliver more relevant experiences with measurable programme outcomes.
See real utility use cases, workflows, and measurable deployment results.
Explore how Bidgely deploys AI securely within real utility environments.