Virtual Event Experience · EmPOWER AI 2026

Three virtual tracks for utility leaders moving AI from insight to execution.

Explore practical Bidgely demos built to complement the in-person EmPOWER AI program in New York City — from flexible load and customer engagement to future grid planning.

Explore the
Virtual AI Tracks

Each track is organized around the operational questions utility teams are asking now: how to shape demand, how to improve customer trust, and how to plan confidently for a more electrified grid.

Virtual Track · Track 01

Shape and Shift Load

AI-powered targeting for flexible load, TOU, DSM, VPP, and weatherization programs.

Analytics Workbench

Evaluate TOU Performance and Activate the Right Customers

See how Analytics Workbench helps utilities compare TOU adoption, quantify load-shift potential, and turn the right customer segments into ready-to-launch campaigns.

Agentic Automation

Run a VPP Program From Targeting to Delivered Capacity

See how Bidgely agents identify eligible smart thermostat customers, recruit them at speed, and verify whether committed capacity was actually delivered.

Analytics Workbench

Target Weatherization Candidates and Launch Personalized Outreach

See how Bidgely combines appliance, premise, income, and load-curve signals to identify high-value weatherization candidates and move them directly into Campaign Builder.

Analytics Workbench

Find High-Impact Cooling Customers With Analytics Workbench

See how appliance-level intelligence helps utilities isolate inefficient cooling loads, peak-hour usage, and high-consumption households for DSM, weatherization, and demand response programs.

Virtual Track · Track 02

Create Customer Delight

Personalized, proactive experiences that help customers understand usage, resolve issues, and act with confidence.

Customer Engagement

Answer Customer Energy Questions With an Agentic Energy Assistant

See how Energy Assistant uses AMI, rate, appliance, and behavior data to explain high bills, surface savings opportunities, and guide customers toward the next best action.

Customer Engagement

Resolve High-Bill Calls With IVR-Ready Energy Intelligence

See how Bidgely-powered IVR support explains bill increases, detects unusual appliance behavior, and helps customers resolve issues without a generic escalation path.

Affordability

Guide Income-Qualified Customers to the Right Programs

See how personalized emails, eligibility checks, and a guided web journey help customers find assistance programs they are more likely to qualify for and act on.

Virtual Track · Track 03

Understand & Plan Your Future Grid

Behind-the-meter visibility for DER, EV, and electrification planning so grid teams can act before constraints arrive.

Grid Intelligence

Ask Grid Planning Questions in Plain Language

See how Energy Analyzer helps planners investigate peak demand, inefficient cooling, and EV charging behavior using natural-language analysis grounded in customer data.

Grid Intelligence

Model Long-Term Load Growth and Grid Stress Scenarios

Use scenario analysis to see how electrification, DER adoption, and changing load behavior could compound over time across the grid.

Grid Intelligence

Use Grid Agents to Diagnose Constraints and Build the Next Best Plan

See how grid agents explain what is driving a constrained substation, project future risk, and recommend targeted actions using appliance-level intelligence.