Ameren is committed to becoming a digital utility to better facilitate the clean energy transformation, improve customer experience, and optimize utility operations. Investing in smart meters was foundational in Ameren leveraging customer data and taking advantage of the opportunity to better optimize how the utility performs, delivers better reliability, and provides better service to customers.
In this session, John F. Luth, Director, AMI Strategy and Implementation, Ameren Missouri shares insight on how Ameren is using smart meter data to transform customer engagement and drive an effective Time-of-Use rate implementation.