Jobs at Bidgely!
Customer Success Delivery Manager
We are currently seeking a top-notch Customer Success Delivery Manager (CSDM) who will be responsible for rolling out Bidgely’s innovative energy management service to our largest and most complex utility customers worldwide. As a key member of the team, you will be utilizing your outstanding project management, technical and client engagement skills to deliver the solution on time and on budget to the customer.
- Acquiring a deep understanding of the energy market and how Bidgely can play a disruptive role in creating a more energy efficient future
- Leading x-functional project teams and working jointly with the customer to translate their plans and requirements into detailed project plans
- Understanding Bidgely products in order to influence product development plans and schedules
- Collaborating with Bidgely Sales and Business Development team to present our solution in a comprehensive and compelling way to win business
- Presenting regularly to the customer and Bidgely stakeholders on the status of the project
- 5 – 15 years of software integration project experience at a technology company
- Track record of success delivering complex, x-functional projects with large enterprise customers
- Experience or deep personal interest in the energy efficiency or related industries
- Experience with Agile software development methodologies
- Detail oriented and comfortable planning and tracking projects via Basecamp, Smartsheets, Jira or other modern project management tools
- Communication and comprehension of technical issues when working with the customer and our engineering teams
- Comfortable multi-tasking on several simultaneous projects
- Ability to convert project level success into future account level business development opportunities
- Strong interpersonal and communication skills
- Open and highly collaborative mentality
- Ability to work in our Mountain View, CA office and travel to customer sites 25% of the time.
To apply for this position, please email your resume to firstname.lastname@example.org.