CASE STUDY

Customer Engagement & Satisfaction Powered by AI

Today’s energy providers face growing pressure to improve customer engagement and satisfaction. According to a PriceWaterhouse report1, there is hard data supporting the fact that customer satisfaction translates into bottom-line value for energy providers, even those with captive customer bases. But improving customer engagement and satisfaction is not without its challenges.

Learn how two utilities in North America achieved higher customer satisfaction using Bidgely's energy analytics.