Driving Custom-Centric Hyper-Personalized Energy Insights - Shawn Carr Interview

UtilityAITM Insights Video Series

In this UtilityAI ROI interview, learn about Hydro Ottawa's three-year partnership with Bidgely from Shawn Carr, Manager of Customer Experience and how hyper-personalized energy insights have improved residential customer digital engagement and energy efficiency behaviors and helped inform and guide the utility's strategic direction.