Why was Mary's bill so high last month?
How many EVs on this street charge at peak hours?
Can I save money by switching rate plans?
Mary used 25% more electricity than normal on heating & cooling even though the temperature did not increase.
4 of the 6 EVs on this street charge at peak hours
Yes, by switching to a TOU rate plan, you can save $40 per month based on your current energy use habits.
Empowering Smart
Smarter Energy Decisions
Utilities trust Bidgely to help them harness the power of AI to better manage their customers and grid. Now, with the addition of generative AI to the UtilityAI™ platform, access solutions that are even smarter, more interactive, and more useful. No matter where you are on the AI journey, we’re here to guide you forward.
CX & CSR
Our Energy Assistant provides customers and customer support teams instant answers, insights, and recommendations about home energy use. Interactive features are designed to improve CSAT, reduce customer support calls, and increase enrollment in utility programs.
Looking forward, whether customers are modeling the impact of buying an EV, enrolling in a new rate plan, or installing solar, they will feel as if they have their own personal energy advisor to help make the best possible energy decisions to lower their bills and improve their energy experience.
Start Your GenAI Journey Today
AI is bringing exciting new possibilities to the utility customer experience. Let us show you how.
Grid
Our Grid Assistant is a conversational interface that allows team members at all levels to query meter data, analyze DERs, and monitor grid assets.
Our next generation grid products will supercharge utility planning, allowing teams to simulate complex grid scenarios, build NWA and asset upgrade plans, and continuously monitor grid progress.
Start Your GenAI Journey Today
Harness the Potential of GenAI
Our GenAI products are built on our trusted UtilityAI platform, used by over 35 top utilities and millions of customers worldwide. While GenAI offers new opportunities, its effectiveness depends on the quality and security of its data. With our expertise in AI, meter data, and the utility sector, we help you maximize GenAI’s potential safely and effectively.
Schedule a demo with us
Sign up below for a demo of Bidgely UtilityAI + Generative AI and experience best in class energy intelligence