DEMO

Resolve High-Bill Calls With IVR-Ready Energy Intelligence

April 30, 2026 | 12PM ET

Move beyond generic escalation paths with AI-powered IVR support.

This demo shows an automated support workflow that goes beyond basic bill comparison. The assistant uses weather, usage, historical patterns, and appliance-level signals to explain a high bill, identify unusual cooling behavior, recommend next steps, and route the customer to the right program or service path.

Reduce Bill Shock and High-Bill Calls

Reduce Bill Shock and High-Bill Calls

Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.

Improve Customer Satisfaction With Transparent Insight

Improve Customer Satisfaction With Transparent Insight

Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.

Turn Customer Experience Into a Grid Resource

Turn Customer Experience Into a Grid Resource

Leverage CX insights to drive adoption of programs that also support operational and planning goals.

Ready to Start Your Journey With UtilityAI?

Don't let your operational investments stall. Find out how to unlock ROI, reliability, and resilience across your utility.
 

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