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Utility EV Investments to Increase by 88% According to New Utility Dive Pulse Report

June 8, 2021
Bidgely and leading energy industry outlet Utility Dive have released a new report, What Utilities Know (And Don’t Know) About EV Drivers and How Better Customer Insights Can Maximize Utility Investments in Electric Vehicles, which includes survey results from around 150 leading mostly North American utility professionals. The report underscores the EV momentum underway at ...

How Utilities Can Use Data And AI To Turn Every Interaction Into A Marketing Opportunity

June 8, 2021
Personalization, automation and digitalization have redefined the fundamentals of business across nearly every industry, yet as Deloitte explains, the utility industry is transforming on a great scale. Utilities are investing in information technology (IT) to not just accommodate evolving customer needs and expectations but also improve operational workflows throughout the organization, including in marketing. Read More

AMI 2.0: A Catalyst for Expanding Consumer Relationships and Benefits

May 25, 2021
As utilities invest in grid modernization technologies, they are facing increasing grid complexity with renewable generation and distributed energy resources coming onto the grid; pressure to meet sustainability and environmental goals; and customer expectations for the same type of engagement with their utility as any other service provider. As utilities move toward building more sustainable ...

New Bidgely UtilityAI Solution Enhances Engagement and Promotes Energy Savings Among Low-to-Medium Income (LMI) Households

May 10, 2021
Bidgely introduced a new UtilityAI Low-Medium Income Solution enabling utilities to more accurately identify low-to-medium (LMI) consumption users and deliver enhanced customer engagement to support energy savings. U.S. Department of Energy research shows low-income households face an energy burden three times higher than other households, with LMI customers representing over 25 percent of utilities’ customer ...

New Bidgely UtilityAI Solution Enhances Engagement and Promotes Energy Savings Among Low-to-Medium Income (LMI) Households

May 4, 2021
Bidgely introduced today a new UtilityAI™ Low-Medium Income Solution enabling utilities to more accurately identify low-to-medium (LMI) consumption users and deliver enhanced customer engagement to support energy savings. U.S. Department of Energy research shows low-income households face an energy burden three times higher than other households, with LMI customers representing over 25 percent of utilities’ ...

Latest Press Releases

Bidgely Brings Leading Perspectives on AI for Superior Utility Service to CS Week 2021

August 3, 2021
Mountain View, Calif., August 3, 2021 — Bidgely will be demonstrating the power of data analytics, artificial intelligence (AI) and personalization for utilities again this year at the industry’s premier educational and customer service event CS Week 2021. Through informative sessions alongside customers like NV Energy and Southern California Gas (SoCalGas®), audiences will learn how ...

Bidgely Nears 40 Utility and Energy Retailer Customers Served with Artificial Intelligence Solutions Worldwide

July 22, 2021
Bidgely’s drive to accelerate a clean energy future gained momentum in the first half of 2021 through the continued deployment of artificial intelligence (AI) solutions to new global customers. Worldwide adoption of Bidgely’s UtilityAI™ Platform solutions expanded with the addition of seven new global utilities and energy retailers, including Ireland’s largest energy provider Electric Ireland. ...

IDC MarketScape Names Bidgely a Leader in Worldwide Digital Customer Engagement Solutions for Utilities

July 8, 2021
A new IDC MarketScape report from International Data Corporation (IDC) has recognized Bidgely as a Leader in digital customer engagement solutions for utilities worldwide. The IDC MarketScape: Worldwide Digital Customer Engagement Solutions for Utilities 2021 Vendor Assessment (IDC # US46149620, June 2021), which evaluated 10 solution providers, credits Bidgely’s success in enabling utilities to achieve ...

Utility EV Investments to Increase by 88% According to New Utility Dive Pulse Report

June 8, 2021
Bidgely and leading energy industry outlet Utility Dive have released a new report, What Utilities Know (And Don’t Know) About EV Drivers and How Better Customer Insights Can Maximize Utility Investments in Electric Vehicles, which includes survey results from around 150 leading mostly North American utility professionals. The report underscores the EV momentum underway at ...

New Bidgely UtilityAI Solution Enhances Engagement and Promotes Energy Savings Among Low-to-Medium Income (LMI) Households

May 4, 2021
Bidgely introduced today a new UtilityAI™ Low-Medium Income Solution enabling utilities to more accurately identify low-to-medium (LMI) consumption users and deliver enhanced customer engagement to support energy savings. U.S. Department of Energy research shows low-income households face an energy burden three times higher than other households, with LMI customers representing over 25 percent of utilities’ ...