SOLUTION BRIEF
From Program Design to Verified Load Shaping with UtilityAI + GenAI
Design and deploy TOU programs that deliver predictable load shifting, improved adoption, and regulator-ready verification.
Why Most TOU Programs Fail — and How to Fix Them
Time-of-Use programs often underperform due to poor customer targeting, misunderstood shiftable load, low enrollment conversion, and lack of post-enrollment coaching. Bidgely’s end-to-end TOU solution uses UtilityAI appliance-level disaggregation to quantify true flexibility at the household level, segment customers by bill impact and grid value, personalize outreach to improve enrollment rates, guide customers with GenAI-powered coaching to prevent bill shock, and verify load shifting with interval-based analytics and reporting. The result is higher-performing TOU programs that deliver measurable peak reduction, improved CSAT, and defensible regulatory reporting.
Improve Program Performance With Precision Targeting
Identify customers most likely to participate so you can drive higher enrollment, lower cost per kWh, and stronger results.
Deliver Demand Programs That Actually Flex
Identify and activate flexible load to ensure a more reliable response during peak grid events.
Forecast Peak Demand With Appliance-Level Insight
Improve peak forecasts by understanding how EVs, HVAC, and heat pumps shape system demand.
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Fueling insights for 45+ utilities and over 38 million consumers.
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