VIDEO
Bidgely’s Evolution from Consumer Engagement to Grid-Side Management
In this video, Bidgely leaders show how UtilityAI has evolved from customer engagement to enabling grid-side decision-making. Appliance-level insights and DER-aware forecasting help utilities anticipate EV and heat pump adoption, identify stressed assets, and evaluate when non-wires alternatives can defer upgrades. This unified customer-and-grid view supports more accurate planning, smarter load shaping, and a more resilient, data-driven grid.
Reduce Bill Shock and High-Bill Calls
Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.
Improve Customer Satisfaction With Transparent Insight
Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.
Forecast Peak Demand With Appliance-Level Insight
Improve peak forecasts by understanding how EVs, HVAC, and heat pumps shape system demand.
Fueling insights for 45+ utilities and over 38 million consumers.
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