VIDEO

Bidgely’s Evolution from Consumer Engagement to Grid-Side Management

From Behind-the-Meter Insights to Smarter Grid Decisions

In this video, Bidgely leaders show how UtilityAI has evolved from customer engagement to enabling grid-side decision-making. Appliance-level insights and DER-aware forecasting help utilities anticipate EV and heat pump adoption, identify stressed assets, and evaluate when non-wires alternatives can defer upgrades. This unified customer-and-grid view supports more accurate planning, smarter load shaping, and a more resilient, data-driven grid.
Reduce Bill Shock and High-Bill Calls

Reduce Bill Shock and High-Bill Calls

Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.

Improve Customer Satisfaction With Transparent Insight

Improve Customer Satisfaction With Transparent Insight

Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.

Forecast Peak Demand With Appliance-Level Insight

Forecast Peak Demand With Appliance-Level Insight

Improve peak forecasts by understanding how EVs, HVAC, and heat pumps shape system demand.

Fueling insights for 45+ utilities and over 38 million consumers.

Ready to Start Your Journey With UtilityAI?

Don't let your operational investments stall. Find out how to unlock ROI, reliability, and resilience across your utility.
 

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