Future Ready Insights: The Role of Energy GPT in the Future of the Utility Industry

Generative AI-based GPT is opening up a future in which utility customers can interact with data in very natural ways. For example, if a customer asks "Why did my energy bill go up?" GPT can interact with the data on the back end and reply with the reason for the increase. Alternatively, an operations manager could ask "Who are the people who have solar and EV in my territory?" GPT's creativity could unlock so many different use cases in the utility industry.

Hear more in this brief interview with Bidgely Chief of Staff and Innovation Advisor Shriram Ramanathan.