EmPOWER AI 2024: Key Takeaways Insights Brief

EmPOWER AI is Bidgely’s annual gathering where technology innovation and utility leadership connect to enable the clean energy transition. Hosted with Avista, our 2024 event brought together utility leaders, program managers and industry experts to discuss how “Applied AI” is helping utilities innovate in real-world use cases such as customer engagement, grid planning and load shift program management.Utilities leaders addressed essential questions, such as:

• How can we help our customers and our grid?
• How can we help SMB customers become energy savvy?
• How can we learn from traditional demand response to manage EV loads effectively?
• Can TOU rates help us make the case for AMI rollout?
• What is the role of gas utilities in the clean energy transition
• How do we transform customer engagement for the clean energy transition?
• How do we empower teams to deliver great customer experience?

Download the event brief for their insights and more.