The Worldwide Digital Customer Engagement Solutions for Utilities - 2021 Vendor Assessment IDC MarketScape report was designed to provide energy utilities around the globe with insight into the current capabilities and future strategies of digital customer engagement (DCE) software vendors and to serve as a guide for end-to-end digital customer engagement solution deployment.
Analysts determined that only 10 vendors worldwide had established a track record and reputation suitable for inclusion in the rankings. Of those 10, Bidgely was one of only three to be named in the top tier Leader category.
Download the Report Summary to read about the findings and how Bidgely innovates above and beyond as a leader in customer engagement.
