Pioneer Highlights: NV Energy's Analytics Journey

Since 2017, NV Energy has taken a modular, multi-phased approach to the design and implementation of analytics-driven programs -- all built upon a foundational understanding of each unique customer and their appliances, lifestyles, energy use habits and preferences. The result has been a solid track record of successful DSM programs as well as a broad range of additional utility-wide benefits made possible by their deeper and more meaningful customer understanding. Adam Grant, NV Energy's Director of Electrification and Energy Services, shares the lessons learned over the course of NV Energy's DSM program evolution and shares what integrated use cases are next for the analytics pioneer.