WEBINAR

Boost TOU Rate Adoption: Identify, Engage, and Coach Customers for Optimal Load Shifting and Savings

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Optimizing TOU Rates with Bidgely UtilityAI™

This virtual roundtable explored how Bidgely's AI-enabled technology empowered utilities to excel with Time of Use (TOU) Rate programs. This session explored the critical challenges utilities faced in promoting TOU rates, achieving effective load shifting, and identifying the best candidates for these programs. Bidgely's innovative solutions addressed these issues by leveraging personalized disaggregation technology to analyze customers' usage patterns and identify their load shift potential.

Bidgely's TOU Rate Promotion used behind-the-meter insights to pinpoint the most suitable candidates for TOU rate programs. By analyzing detailed appliance-level usage data, utilities were able to promote the most beneficial TOU rate plans tailored to individual customers, enhancing engagement and conversion rates. Additionally, Bidgely's TOU Rate Coaching provided customers with actionable insights and tips to optimize their energy usage, ensuring they understood the impact of TOU rates on their bills and how to maximize savings.

The session highlighted how Bidgely's AI-driven solutions could transform TOU Rate programs and drive significant benefits for both utilities and their customers.

Key Moments

Turn AMI Data Into Actionable Intelligence

Turn AMI Data Into Actionable Intelligence

Transform raw AMI and meter data into appliance-level insights utilities can use to improve programs, planning, and customer engagement.

See What’s Really Driving Load Behind-the-Meter

See What’s Really Driving Load Behind-the-Meter

Gain visibility into end-use consumption to understand peak drivers, load flexibility, and emerging electrification impacts.

Deliver Personalized Energy Insights at Scale

Deliver Personalized Energy Insights at Scale

Provide each eligible customer with tailored recommendations based on their actual usage patterns.

Bidgely's AI fuels insights for 45+ utilities and their 38 million consumers.

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