CASE STUDY
Analytics Workbench: HVAC & Smart Thermostat Targeting
Utilities are rising to the challenge of climate change. Leaders, like Larry Bekkedahl, Senior VP of Advanced Energy Delivery at Portland General Electric, and his team, believe investing in advanced R&D, data science and customer relationships are essential building blocks in maintaining the reliability of their system in the face of extreme weather today and in achieving big goals such as being net zero by 2040. Bekkedahl speaks with Bidgely CEO Abhay Gupta, about how demand response, flexible load management and distributed generation are playing a role, before PGE team members Tim Treadwell, Quisha Light and Angela Long dive deeper into how information and data are leveraged to ensure a customer-centric approach.
Reduce Bill Shock and High-Bill Calls
Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.
Improve Customer Satisfaction With Transparent Insight
Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.
Deliver Personalized Energy Insights at Scale
Provide each eligible customer with tailored recommendations based on their actual usage patterns.
Fueling insights for 45+ utilities and over 38 million consumers.
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