The Convergence of Grid Operations and CX
SCE and Bidgely discuss bringing grid operations and customer experience closer together using shared data, analytics, and AI to coordinate planning.
VIDEO
DistribuTECH Panel: Customer and Grid (SCE & Bidgely)
March 23, 2023 | 12PM ET
Plan for Electrification Without Guesswork
Anticipate EV and heat pump adoption using measured usage patterns, not projections alone.
Support EV Growth Without Overbuilding Infrastructure
Use EV detection and charging insights to plan infrastructure upgrades more efficiently.
Deliver Personalized Energy Insights at Scale
Provide each eligible customer with tailored recommendations based on their actual usage patterns.
