Bidgely | AI-Powered Energy Analytics for Utilities

PODCAST

How Data and AI Are Transforming Customer Engagement

April 30, 2026 | 12PM ET

Turning Smart Meter Data Into Customer Engagement at Scale

PSEG Long Island's Lou DeBrino and Bidgely's Ted Nielsen join EEI's Electric Perspectives to explore how utilities are turning smart meter data into actionable customer insights.

Learn how AI-powered appliance intelligence helps utilities explain bills more clearly, deliver personalized energy guidance, support time-of-day rates, and equip customer service teams with better insights to improve customer experience, affordability, and grid reliability.
Turn AMI Data Into Actionable Intelligence

Turn AMI Data Into Actionable Intelligence

Transform raw meter data into appliance-level insights customers and utility teams can actually use.

Deliver Personalized Energy Insights at Scale

Deliver Personalized Energy Insights at Scale

Provide tailored recommendations based on each customer’s actual usage patterns, from HVAC to EV charging.

Improve Customer Satisfaction With Transparent Insight

Improve Customer Satisfaction With Transparent Insight

Help customers understand their energy use in clear, relatable terms that build trust and reduce bill confusion.

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