Bidgely | AI-Powered Energy Analytics for Utilities

VIDEO

PSEG Long Island: Optimizing Time-of-Day Rates with AI

April 09, 2024 | 12PM ET

Driving Time-of-Day Rate Adoption with Personalization

PSEG Long Island leveraged Bidgely’s personalization engine to send 250,000+ customized rate comparison emails, achieving strong engagement and successfully migrating customers to modern Time-of-Day price plans.

Reduce Bill Shock and High-Bill Calls

Reduce Bill Shock and High-Bill Calls

Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.

Improve Customer Satisfaction With Transparent Insight

Improve Customer Satisfaction With Transparent Insight

Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.

Forecast Peak Demand With Appliance-Level Insight

Forecast Peak Demand With Appliance-Level Insight

Improve peak forecasts by understanding how EVs, HVAC, and heat pumps shape system demand.

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Personalized Customer Experience

DEMO

Personalized Customer Experience

See how behavioral insights power communications that improve satisfaction and build stronger relationships.

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Time-of-Use Program Engagement

DEMO

Time-of-Use Program Engagement

Analyze load profiles to increase enrollment, encourage off-peak behavior, and improve overall TOU program performance.

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What's Next for Utilities and AI:
From Foundation to Full-Scale Transformation

VIDEO

What's Next for Utilities and AI:
From Foundation to Full-Scale Transformation

Listen as Bidgely Chief Product Officer Ted Nielsen reflects on a year of rapid progress while outlining what’s next ...

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