SOLUTION BRIEF

Bidgely Income Qualified (IQ) Solution Brief

Bidgely Income Qualified (IQ) Solution Brief
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A Data-Driven Approach to Expanding IQ Program Reach

Utilities invest heavily in Income-Qualified (IQ) programs, yet reaching the households that need assistance most remains a challenge. Traditional demographic outreach often misses eligible customers and limits program participation. Bidgely’s UtilityAI™ platform enables utilities to identify, engage, and support eligible households using premise-level energy insights. By combining income indicators with behind-the-meter energy burden signals, utilities can move from broad outreach to targeted engagement that delivers measurable program impact.

With Bidgely’s IQ solution, utilities can:

  • Identify households using premise-level eligibility and energy burden insights
  • Increase program participation through targeted outreach and personalized engagement
  • Demonstrate equity outcomes and program ROI with defensible analytics and regulatory reporting

Key Moments

Reduce Bill Shock and High-Bill Calls

Reduce Bill Shock and High-Bill Calls

Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.

Improve Customer Satisfaction With Transparent Insight

Improve Customer Satisfaction With Transparent Insight

Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.

Deliver Personalized Energy Insights at Scale

Deliver Personalized Energy Insights at Scale

Provide each eligible customer with tailored recommendations based on their actual usage patterns.

Bidgely's AI fuels insights for 45+ utilities and their 38 million consumers.

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