Napa Valley, CA // September 16 – 18, 2025
Where Energy Leaders Meet the Moment.
As the grid evolves faster than ever, leadership is the differentiator. Empower AI unites the innovators reimagining what’s possible—leveraging data, AI, and collective insight to build the intelligent, resilient, and customer-centric grid our future demands.
Trusted by Industry Leaders
Agenda Overview
Experience our annual event, featuring this year’s utility host, PacifiCorp. This premier event is where top utility leaders and AI innovators unite for two immersive days of roundtables, customer-led sessions, and unforgettable networking in a world-class setting.
| Time | Session |
|---|---|
| 2:00 PM | Executive Roundtable |
| 4:00 PM | Exec Wine Experience at Ashes & Diamonds |
| 7:00 PM | Welcome Reception on the Mansion Lawn, Silverado Resort |
| Time | Session |
|---|---|
| 8:30 AM | EmPOWER AI Welcome Address |
| 8:45 AM | CEO Greeting |
| 9:00 AM | Moving Customers from the Edge of the Grid to the Center of Innovation |
| 9:40 AM | Turning Your Static Grid into an AI-Intelligent Operating System |
| 10:30 AM | Innovation at Avista: Using AI to Optimize Segmentation, Planning & Impact |
| 11:10 AM | Smarter Load, Smarter Spend: Reimagining TOU & Rate Design |
| 1:10 PM | Neural Networking: Quick Connections with Your Peers |
| 1:30 PM | Distribution Grid Planning: Forecasting & Preparedness |
| 2:05 PM | Accelerating EV Program Success with AI – Part 1 |
| — | Unlocking Grid Potential: EV and Grid – AWB Use Case |
| — | EmPOWERing Customers: CX Roundtable |
| 6:00 PM | Dinner Under the Stars |
| 8:00 PM | Bidgely Speakeasy |
| Time | Session |
|---|---|
| 8:00 AM | Better Together: The Bidgely Partner Network |
| 9:00 AM | Day 2 Welcome and Recap |
| 9:20 AM | Awards & Customer Recognition |
| 9:30 AM | Disrupting Without Disruption – How Utilities Can Innovate |
| 10:30 AM | Evolving LMI and Affordability: The New Frontier |
| 11:10 AM | From AMI to AI: Designing for the Future |
| 11:45 AM | Closing Remarks |
| 12:00 PM | Lunch |
| 1:30 PM | Transportation to SFO or Winery |
| 2:00 PM | Speakers Excursion: Darioush Winery Experience |
Why Leading Utilities Are Making This a Priority
When all the right people, tools, and insights are in one room, progress happens fast.
Industry Insights
Discover how forward-thinking utilities are using AI to turn today’s energy challenges into tomorrow’s breakthroughs.
ACTIONABLE STRATEGIES
Walk away with proven, scalable approaches you can apply immediately to elevate customer and grid outcomes.
Lasting CONNECTIONS
Surround yourself with peers and partners who are shaping the future of energy—together.
Learn from Industry Pioneers
Join visionary executives from leading utilities who are pioneering the future of energy. Our speakers bring real-world experience in AI implementation, customer engagement, and grid transformation.
Two Focused Days, Unlimited Transformation Potential
Our carefully crafted agenda addresses the most pressing challenges facing utility leaders today, with concrete solutions you can implement immediately.
SESSIONS INCLUDE:
Moving Customers from the Edge of the Grid to the Center of Innovation
Using AI to make the grid dynamic, responsive, and customer-first
Innovation at Avista: Using AI to Optimize Segmentation and Align the Customer, Grid, and Business Impact
Moving Faster, Targeting Smarter, and Aligning What Matters Most Across the Utility
Evolving Equity and Affordability: The New Frontier of Using Data to Better Serve Customers
How AI can unlock energy savings, elevate underserved voices, and keep people at the center of utility decision-making
Distribution Grid Planning: Forecasting & Preparedness for 10X Growth
What it takes to future-proof the grid for an electrified future
Turning Your Static Grid into an AI Intelligent Operating System
Bringing UtilityAI to Every Corner of Your Environment — Seamlessly and Securely
Accelerating EV Program Success with AI: Participation, Precision, and Customer-Centric Impact
Building flexible, future-ready EV strategies that meet utility goals across planning, operations, and customer engagement
Smarter Load, Smarter Spend: Reimagining TOU and Rate Design with Segmentation
How smarter segmentation and targeting drives better load shaping, rate fit, and program ROI
From AMI to AI: Designing for the Future with Distributed Intelligence
Why AMI 2.0 and distributed intelligence mark a new era for CX, EVs, and AI-powered utility strategy
2025 Session Topics
Customer Engagement Sessions
- Innovating with Al: Avista’s Blueprint for Data-Driven Customer Engagement Success
- Achieving 10X Efficiency: Leveraging Al and GenAl to Enhance Utility Business Goals
- The Clean Energy Transition Requires a New Customer Experience
Grid Planning Sessions
- CSR Deep Dive: The Power of Analytics
- Transforming the SMB Customer Experience
- Distributed Intelligence: Revolutionizing Grid Edge Analytics with Smart Meters
Load Shifting Sessions
- Distributed Intelligence: Revolutionizing Grid Edge Analytics with Smart Meters
- UtilityAl In Action
- CSR Deep Dive: The Power of Analytics
Two Focused Days, Unlimited Transformation Potential
Our carefully crafted agenda addresses the most pressing challenges facing utility executives today,
with concrete solutions you can implement immediately.
September 16
2:00 pm – 6:00 pm:
- Guests Arrive (Shuttles Provided from SFO)
- Executive Roundtable and Experience (Invitation Only)
7:00 pm – 9:00 pm:
- Welcome Reception (All Guests and Spouses)
September 17
8:30 am – 2:30 pm:
- Sessions
2:30 pm – 4:00 pm:
- Breakouts: CX
- Breakouts: EV+Grid
- Breakout: CIO
5:00 pm – 8:00 pm:
- Event Networking
September 18
9:30 am – 12:00 pm:
- Sessions
12:00 pm:
- Lunch and Farewell
- (Shuttles Back to SFO)
2:00 pm – 6:00 pm:
- Speaker Excursion (Invitation Only)
(Agendas subject to change)
Your Seat at EmPOWER AI Awaits—Register Now
Where AI Meets Energy’s Brightest Minds
NETWORKING OPPORTUNITIES
Connect with the Energy Innovation Community
Engage directly with top utility experts, technologists, and peers to explore new ideas, refine existing strategies, and unlock both
the present and future of Al. Every connection is part of a larger ecosystem powered by people-those driving innovation across
customer programs, grid operations, and data strategy.
Curated Executive Networking
Build relationships with leaders shaping the future of the energy industry. This invite-only gathering ensures conversations are strategic, focused, and worth your time.
STRATEGY ROUNDTABLES & CANDID DIALOGUE
Join facilitated discussions that go beyond surface-level talk. Share real challenges, explore practical solutions, and gain perspective from others driving Al transformation.
EXCLUSIVE DINNERS & PEER EXCHANGES
Connect in thoughtfully designed settings-from productive meetings to private dinners-where the best ideas often emerge between sessions.
Accommodations
Your Napa Experience Awaits
Join utility executives, technology leaders, and
Bidgely partners for a high-impact summit
focused on operationalizing Al across the
customer, grid, and enterprise.
Silverado Resort
1600 Atlas Peak Rd
Napa, CA 94558
From championship golf and spa services to nearby tastings and trails, Silverado offers the perfect balance of productivity and experience in one of the most iconic destinations in the U.S.
Nestled in the heart of California’s wine country, Silverado Resort offers an elevated setting for meaningful connection and collaboration. Surrounded by rolling vineyards and oak-lined hills, this historic estate blends luxury with inspiration—providing modern amenities, refined meeting spaces, and resort-style comfort for our executive attendees.
Unlock the Power of the UtilityAI Flywheel
At the heart of our conference is the Energy Flywheel, where customer engagement, grid planning, and load shifting work together to drive transformation. Discover how smart meter data unlocked by AI powers an ecosystem of partners, innovators, and utility leaders—all converging to shape a resilient energy future.
Customer Engagement
Explore how AI is revolutionizing customer interactions, empowering consumers with personalized insights, and driving smarter energy decisions at scale.
Grid Planning
Gain insights on managing grid constraints. Leverage EV intelligence, behind-the-meter insights, and AI-driven analytics for predictive optimization and grid modernization.
Load Shifting
Transform customers into energy participants. Discover strategies that boost enrollment and engagement, optimizing energy balance for a resilient grid. Put your data to work to Get Shift Done.
Leading the Energy Evolution
Join leaders from these pioneering utilities and technology companies driving AI transformation across the energy sector.
Please fill out the form below to register!
Frequently Asked Questions
Most frequent questions and answers
Who should attend EmPOWER AI?
EmPOWER AI is designed for utility executives, technology leaders, and energy professionals driving innovation. Focusing on AI-driven customer engagement, grid optimization, and clean energy strategies, this exclusive event offers valuable insights and brings together industry leaders and select partners to unlock your data’s full potential.
What’s the difference between the Insights Tour and the main conference?
The Insights Tour is a newly added event series, offering a shorter, regionally focused forum, diving into the same core themes: customer engagement, grid planning, and load shifting. The flagship Conference, featuring Pacificorp as the host utility, continues to offer customer-led sessions, dynamic roundtables, and unforgettable networking.
How do I register, and what is the cost?
Registration is by invitation only. If you’re interested, simply express your interest and we’ll review your request. Bidgely hosts program costs, including sessions and networking. Invited utility guests will also receive complimentary hotel accommodations—courtesy of Bidgely.
Who should I contact to learn more?
To learn more about this event, please email Preeth Kumar, [email protected].
