Appliance-level intelligence for every customer, grid asset, and hour of the year, only with UtilityAI™.
TRUSTED BY LEADING UTILITIES ON 4 CONTINENTS
Deliver personalized CX, strengthen grid operations, and maximize efficiency and electrification programs, as SaaS or deployed in your cloud.
Identify what's running inside every home and business from meter data alone. No surveys. No smart plugs. No customer action required. Every insight on the platform is built on this foundation.
Ask questions in plain English, get answers grounded in real data. A CSR resolves a high-bill call in seconds. A planner queries load trends across feeders without writing a line of code. No data team required.
AI agents work continuously in the background across targeting, outreach, enrollment, and program management. You set the rules and approve what matters. Agents handle the volume. Your team handles the judgment.
Solutions
Go beyond aggregate data with appliance-level insights that drive everything from personalized customer engagement to smarter grid decisions.
Trigger personalized High Bill Alerts — giving customers answers before they pick up the phone.
Disaggregate every load behind every meter — see EVs, HVAC and large appliances driving transformer stress before they trip it.
Move beyond demographics. Identify the homes with the highest savings potential based on actual appliance usage and degradation.
Automatically detect new EVs and heat pumps on the grid, then guide customers toward grid-friendly charging and rate plans.
Proactively identify energy burden and match customers to the right Time-of-Use rates or assistance programs before bill shock hits.
Case Studies
EV Intelligence
Narrowed 33K EVs to 1K high-impact customers, to focus on the 3% driving disproportionate load, accelerating TOU adoption.
Customer Engagement
Personalized communications delivered at scale, with 3x engagement lift and 97% customer satisfaction across the program.
Energy Efficiency
Exceeded all performance targets and proved ROI from day one, delivering 238% of contracted savings in the first year of deployment.
Awards & Recognition
Join the utilities delivering individual-level intelligence across every customer, meter, and grid asset.
