Bidgely
RESEARCH REPORT

Guidehouse Insights Leaderboard: Customer Engagement and Experience Analytics

Bidgely was named a leader for Customer Engagement and Experience Analytics by Guidehouse Insights' recent Leaderboard, noted among leaders for "technological sophistication, holistic product and use case portfolios, sizable customer bases, and relative geographic reach."

About the Guidehouse Insights Leaderboard: Customer Engagement and Experience Analytics:

"The baseline requirement for competitors’ inclusion is the provision of energy usage insights, but at the risk of focusing too heavily on yesterday’s news (home energy management, behavioral energy efficiency), this iterative update to the Guidehouse Insights Leaderboard: Home Energy Management Providers employs a broader approach to the topic.

"Whereas energy usage intelligence was the foundation of stakeholder strategies just a few years ago—and still is to a large degree—conversations are shifting to more ambitious goals centered around end-to-end program management, smart home optimization, EV management, and complex rate analytics, among others. These principles underlie the assumptions and findings in the Leaderboard and its associated databook."