How PSEG Long Island used AI to deepen its customer relationships.
Utilities across the country are increasingly turning to time-of-day rates as electricity demand grows and delivery costs rise. But a harder challenge is giving customers the tools to save money under those new rates. In this second episode of a four-part series with Bidgely, Stephen Lacey talks with Lou DeBrino, Vice President of Customer Operations at PSEG Long Island, and Ted Nielsen, Chief Product Officer at Bidgely.
