DEMO
Empowering Customer Experience and CSRs with GenAI: Energy Assistant Demo
See how Bidgely’s GenAI-powered Energy Assistant helps utilities transform customer experience by giving customers clear, personalized answers to high bill inquiries—reducing call volume while improving satisfaction and trust.
Combine AMI data with appliance-level disaggregation and domain-trained AI.
See how GenAI-powered, appliance-level insights help customers understand high bills while enabling CSRs to resolve inquiries faster, with greater accuracy and consistency.
Deliver Consistent, High-Quality Customer Experience
Ensure every interaction is fast, accurate, and aligned—across self-service and assisted channels
Reduce Call Volume and Handle Time
Intelligent, utility-trained chatbot that delivers accurate, contextual responses instantly
Explain High Bills with Precision
Give customers clear, personalized answers using AI-powered insights
Download Playbook
Fueling insights for 45+ utilities and over 38 million consumers.
