CASE STUDY
Next-Generation Customer Engagement Platform
Outline Bidgely's CX 2.0 Platform, built on energy intelligence and hyper‑personalization to transform engagement.
CX 2.0 Platform: Energy Intelligence
Showcases a customer experience platform powered by energy intelligence, including appliance-level usage and personalized guidance.
Reduce Bill Shock and High-Bill Calls
Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.
Improve Customer Satisfaction With Transparent Insight
Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.
Deliver Personalized Energy Insights at Scale
Provide each eligible customer with tailored recommendations based on their actual usage patterns.
Download Playbook
Fueling insights for 45+ utilities and over 38 million consumers.
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