INDUSTRY ANALYSIS
Bidgely Recognized as a Leader in Guidehouse Insights Customer Engagement & Experience Analytics Leaderboard
Guidehouse Insights ranks Bidgely among the top Leaders in Customer Engagement and Experience Analytics, recognizing its AI-powered disaggregation, utility-scale innovation, and strong execution across the global energy market.
Independent Recognition for Strategy, Technology, and Execution
This Guidehouse Insights Leaderboard evaluates leading customer engagement and experience analytics providers based on strategy, execution, technology innovation, and market impact. In this independent assessment, Bidgely is recognized as a Leader alongside major industry players, highlighting the strength of its UtilityAI platform, true appliance-level disaggregation, and holistic product portfolio. The report explores evolving utility priorities including DER optimization, EV analytics, complex rate analytics, and enterprise-wide customer visibility — reinforcing the industry shift toward AI-driven, software-first engagement strategies.
Improve Program Performance With Precision Targeting
Identify customers most likely to participate so you can drive higher enrollment, lower cost per kWh, and stronger results.
Improve Customer Satisfaction With Transparent Insight
Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.
Deliver Personalized Energy Insights at Scale
Provide each eligible customer with tailored recommendations based on their actual usage patterns.
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Fueling insights for 45+ utilities and over 38 million consumers.
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