VIDEO
How Data Helps Utilities Meet Customers Where They Are
Johnny Whitfield, Vice President of Customer Engagement at OG&E, explains how OG&E is using disaggregated smart meter data to show customers exactly what their energy costs are, appliance by appliance and hour by hour, so they can make choices that fit their families and their budgets. Whitfield explains how helping customers use less is a form of energy stewardship that helps OG&E to create capacity, build trust, and continue to grow.
OG&E Johnny Whitfield, Vice President of Customer Engagement
Johnny Whitfield, Vice President of Customer Engagement at OG&E, explains how OG&E is using disaggregated smart meter data to show customers exactly what their energy costs are, appliance by appliance and hour by hour, so they can make choices that fit their families and their budgets. Whitfield explains how helping customers use less is a form of energy stewardship that helps OG&E to create capacity, build trust, and continue to grow.
Personalized Home Comparisons
Show customers how their energy use compares with similar homes using transparent, data-driven comparisons.
Actionable Efficiency Insights
Identify appliance-level opportunities and provide personalized recommendations that help customers reduce energy use.
Measurable Energy Savings
Support structured behavioral programs with randomized control trials and performance measurement against energy efficiency goals.
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