SOLUTION BRIEF
Bidgely Income Qualified (IQ) Solution Brief
Use premise-level intelligence to identify eligible households, increase program participation, and demonstrate measurable equity outcomes.
A Data-Driven Approach to Expanding IQ Program Reach
Utilities invest heavily in Income-Qualified (IQ) programs, yet reaching the households that need assistance most can remain difficult. Traditional demographic outreach often misses eligible customers and limits program participation. Bidgely’s UtilityAI™ platform enables utilities to identify, engage, and support eligible households using premise-level energy insights. By combining income indicators with behind-the-meter energy burden signals, utilities can replace broad outreach with targeted engagement that delivers measurable program impact. With Bidgely’s IQ solution, utilities can: • Identify households using premise-level eligibility and energy burden insights • Increase program participation through targeted outreach and personalized engagement • Demonstrate equity outcomes and program ROI with defensible analytics and regulatory reporting
Reduce Bill Shock and High-Bill Calls
Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.
Improve Customer Satisfaction With Transparent Insight
Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.
Deliver Personalized Energy Insights at Scale
Provide each eligible customer with tailored recommendations based on their actual usage patterns.
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