CASE STUDY
NW Natural Delivers 197K+ Verified Therm Savings
See how NW Natural used AI-powered gas insights to identify savings opportunities, target customers more effectively, and achieve 283% of its savings goal.
Turning Monthly Gas Data Into Targeted Energy Efficiency Outcomes
NW Natural needed a way to deliver measurable energy savings and customer bill relief while maximizing program resources. Using existing monthly gas billing data and Bidgely’s UtilityAI™-powered Home Energy Reports, the utility identified heating usage patterns and uncovered where customers had the greatest savings potential.
By separating heating usage from total gas consumption, NW Natural was able to focus outreach on households most likely to benefit. Personalized insights delivered through coordinated paper and digital channels helped customers better understand their energy use and take action.
The program achieved 283% of its PY2024 savings goal, with a third-party evaluator verifying 197,373 saved therms at a 94% realization rate. The results show how utilities can use existing gas data to target energy efficiency programs more effectively while supporting transparent measurement and verification.
See What’s Really Driving Load Behind-the-Meter
Gain visibility into end-use consumption to understand peak drivers, load flexibility, and emerging electrification impacts.
Improve Program Performance With Precision Targeting
Identify customers most likely to participate so you can drive higher enrollment, lower cost per kWh, and stronger results.
Prove Energy Efficiency Results With Confidence
Measure verified savings at scale using disaggregated usage data instead of surveys or modeled estimates.
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