Knowledge Center
FEATURED RESOURCES
Recruiting for Grid Impact: Adaptive Targeting That Moves at the Speed of Change
How do modern utilities find and recruit the right customers when load, adoption, and grid conditions are constantly changing? Program success today ...
What's Next for Utilities and AI: From Foundation to Full-Scale Transformation
Listen as Bidgely Chief Product Officer Ted Nielsen reflects on a year of rapid progress while ...
EEI Electric Perspectives: Scaling AI in the Energy Industry
Utilities are being asked to do more with less—amid rapid growth, grid complexity, and rising ...
The Vertical AI Imperative
Utilities have made major investments in smart meters, data lakes, and digital infrastructure. Yet too often, those ...
Recruiting for Grid Impact: Adaptive Targeting That Moves at the Speed of Change
How do modern utilities find and recruit the right customers when load, adoption, and grid conditions are constantly ...
An AI Platform Built for the Realities of Modern Utilities
Kartik Moorthy, Chief Growth Officer at Bidgely, outlines the converging pressures reshaping the utility industry—from ...
How NV Energy is Using EV Intelligence to Shape Future Strategy
NV Energy shares how it uses Bidgely’s EV Intelligence and Analytics Workbench to identify high-impact EV customers, ...
AWB Cooling Program Targeting
Focusing engagement on the right customers increases participation and delivers more effective cooling programs.
Segmentation for EV TOU Programs
See how utilities can use Analytics Workbench to identify and target the right customers for EV time-of-use programs. ...
AWB Heat Pump Targeting
Analyze heating signatures to detect adoption potential and prioritize outreach for heat pump initiatives.
Personalized Customer Experience
See how behavioral insights power communications that improve satisfaction and build stronger relationships.
Affordability Journey
Move beyond census-based targeting to improve affordability program enrollment and outcomes for those who need it most.
CSR Console & High Bill Alerts
This demo highlights proactive outreach capabilities and faster resolution workflows for better support.
Time-of-Use Program Engagement
Analyze load profiles to increase enrollment, encourage off-peak behavior, and improve overall TOU program performance.
Integrated Grid Planning for Future-Ready Systems
Integrated grid planning combines appliance-level data with operational needs to forecast load and optimize capacity.
Customer Energy Journey Analytics
Capturing behavior patterns helps utilities tailor communications and improve program relevance.
Non-Wires Alternatives (NWA)
Identify constrained locations and high-impact customers to support Non-Wires Alternative strategies and improve ...
What's Next for Utilities and AI: From Foundation to Full-Scale Transformation
Listen as Bidgely Chief Product Officer Ted Nielsen reflects on a year of rapid progress while outlining what’s next ...
EEI Electric Perspectives: Scaling AI in the Energy Industry
Utilities are being asked to do more with less—amid rapid growth, grid complexity, and rising customer expectations. In ...
Customer Snapshot: Laying the Foundation for Secure, Scalable UtilityAI
A large investor-owned utility in the southwestern U.S. is illustrating how utilities can move from data readiness to ...
Modernizing DER Programs with Advanced Load Intelligence
Distributed energy resources are growing faster than traditional planning models can keep up. EVs, electrification, and ...
CX-Plus in Action: How TEP Is Powering the Next Evolution of Customer Experience
Tucson Electric Power (TEP) is transforming Customer Experience (CX) into a new era of dynamic, data-driven engagement ...
Five Steps for Scaling AI Value Across the Utility Enterprise
For utilities, the challenge is no longer data collection—it’s value extraction—and scaling it fast enough to deliver ...
From High Bill Calls to High-Value Conversations: How Utilities Elevate Member Experience with Analytics
Listen as Ryan Davies from Central Electric Cooperative and Glenn Hollandsworth from Middle Tennessee Electric join ...
Heat Pump Adoption and Beneficial Electrification
Reducing building emissions through heat pumps is as critical as the EV wave and provides strategies for adoption.
AI-Powered Data Visualization for Grid Planning
Precision tools are essential to predict future load patterns and manage DERs like solar and EVs effectively.
Hydro One Gearing Up for the EV Revolution
Hydro One gains insight into who owns an EV, when they are charging, and the load's impact on the distribution network.
Smarter Grids, Stronger Connections: Using Behind the Meter Intelligence to Drive Efficiency and Engagement
Discover strategies for using customer and grid intelligence to improve reliability, deepen engagement, and support a ...
From Commodity to Customer Value: Overcoming Retail Churn & Margin Erosion
European retail competition is fierce. Win loyalty and reduce churn by shifting from selling kilowatt-hours to selling ...
AMI 2.0: Powering Grid Edge Intelligence at Scale
Modern meters identify load imbalances and react to outages in real-time when combined with Bidgely's grid intelligence.
Keeping the Lights On: A Demand Response Roadmap for 2026 and Beyond
The importance of shared innovation and collaboration cannot be understated when it comes to maintain reliability while ...
How PNM Is Expanding Customer Choice with Time-of-Day Rates
To prepare for a permanent rate, PNM offers a bill guarantee where customers are credited the difference if they don’t ...
Nova Scotia Power Boosts Grid with AI
See how to leverage Bidgely's AI for advanced grid and load management to predict demand and ensure reliability.
A Focus on Residential EV Charging Solutions
Bidgely's home-level disaggregation enables utilities to address this dominant load factor and ensure grid stability at ...
How Ameren Illinois Is Strengthening Grid Resiliency with Advanced Technologies
Learn how data-driven planning and "behind-the-meter" intelligence allow Ameren to make informed infrastructure ...
Bidgely Engage 2020: The Clean Energy Summit
Explore insights on the shift toward cleaner grids, the application of AI like UtilityAI™, and the importance of ...
Affordable Energy: UtilityAI™ Solutions for Every Customer
Learn how democratizing data fosters goodwill and meets regulatory equity requirements by ensuring every customer ...
Master Utility Incentives: Carrot and Stick AI
See how to Optimize incentive structures to create a fair system that drives customer participation while supporting ...
Conservation is a Customer-Driven Clean Energy Solution
UtilityAI™ catalyzes customer-driven conservation using personalized insights as the foundation for behavior change.
Better Data + Better Touchpoints = Better SMB Relationships
PacifiCorp’s Barb Modey describes how Bidgely’s Business Energy Reports transformed Rocky Mountain Power’s SMB customer ...
Demand-Side Management in Uncertain Times: What Utility Leaders Should Consider As They Plan
Explore how utilities can ensure success and flexibility of DSM programs amid market volatility with real-time load ...
Empower Canada 2025: Bidgely’s Canadian Utility Executive Forum
Explore the agenda for Bidgely’s Canadian executive forum. Leaders discuss how UtilityAI™ addresses specific challenges ...
AI Hyper-Personalization for SMB & Commercial
Explore how Bidgely applies hyper-personalization to SMB and Commercial segments, creating higher engagement and value ...
SoCalGas’ Approach to Mobilizing Gas Customers
Moving customers to act requires more than generic tips. This session shows how SoCalGas combines behavioral principles ...
How Nova Scotia Power Is Optimizing TOU Rates with Load Shaping Intelligence
In this on-demand roundtable, Lead Data Scientist Riley Cook reveals how his team uses behind-the-meter AMI data to ...
Earth Week in Focus: Energy Customers are Key to the Energy Transition
Find out how utilities can empower customers to be active participants in the clean energy future.
Building the Grid of the Future Through UtilityAI™ Insights
As weather becomes extreme and loads shift, UtilityAI™'s meter-up insights help utilities plan capital projects and ...
EmPOWER AI Insights Tour February 2025 Key Takeaways
Hear about the early successes, emerging challenges, and the unique policy and market context driving AI adoption ...
Customer Panel Video: Utility Executive Success Stories
Learn how digital transformation strategies and AI can help detect EV load, recruit customers for managed charging, and ...
Bidgely & Itron EmpowerAI Insights
Discover how the Bidgely–Itron partnership unites distributed intelligence and enterprise analytics to modernize grid ...
Data Points: Accelerating Heat Pump Adoption
Learn how a data-driven engagement strategy can clarify heat pump benefits and increases adoption and customer ...
Energy Data is the New Oil: Bidgely AI Utility Demo
The platform refines raw data into actionable intelligence that powers engagement, theft detection, and grid planning.
Bidgely Empower AI: Innovation Meets Utility Leadership
The recap focuses on aligning executive vision with practical AI applications to achieve digital transformation and ...
Boost TOU Rate Adoption: Identify, Engage, and Coach Customers for Optimal Load Shifting and Savings
Explore a more strategic approach to maximizing TOU rate adoption using disaggregation to identify customers who are ...
Disaggregation as a Service (DaaS): Empowering the Energy Ecosystem
Unlock the value of AMI data for partners and internal teams. DaaS lets you embed disaggregated usage insights into ...
Empowering Utilities with GenAI: A Guide to Enhanced CX and Grid Management
Learn how Bidgely’s GenAI capabilities simplify and personalize customer communication while enhancing the accuracy and ...
Customer Panel Video: Utility Executive Success Stories
Utility partners share best practices and real-world results from technology deployments focusing on the ROI of AI.
EV Analytics Demo: Propensity Modeling and Grid Impact
See how utilities predict adoption rates and identify high-impact locations with load forecasting and grid impact ...
Empower 2024 Recap: Bidgely’s Annual Utility AI Conference
Explore a summary of the key announcements, executive panels, and strategic takeaways on Generative AI, ...
How NV Energy Is Taking a Smarter, Holistic Approach to the Grid of the Future
By understanding how and when customers use energy, NV Energy shifts demand to AM hours, delaying the need for ...
Bidgely GenAI: Creating Simplicity From Utility Data
Bidgely’s GenAI transforms complex data signals into intuitive, conversational insights that simplify analytics and ...
Heating DR Program: AI-Powered Demand Response
Advanced analytics and AI enhance customer comfort and grid resilience through targeted demand shifts and energy‑saving ...
Heating Electrification Program: Targeted Customer Engagement
Strategically electrify heating by identifying candidates for fuel switching and deploying journeys that make the ...
Heating Degradation: Predictive Appliance Failure Detection
Bidgely UtilityAI™ analyzes disaggregated data to detect changes in efficiency, allowing utilities to proactively ...
Heat Pump Adoption Program: AI-Powered Customer Targeting
Identify high-potential heat pump candidates and guides them through awareness and conversion with targeted marketing.
Customer Experience (CX) Scorecard
Use this scorecard to evaluate the impact of personalization and AI on satisfaction, trust, and program participation.
What Works and What's Next: Innovation in Residential Energy Efficiency & CX
Learn how insights on using behavioral energy efficiency tools and data-driven engagement can improve residential ...
State of AI in the Utility Industry Survey Report
The report highlights how AI accelerates innovation, enabling use cases like managing EV loads, improving forecasts, ...
Bridging the Gap: Seamless MDM and Data Lake Integration
Explore technical strategies for integrating MDMS and data lakes with AI platforms to unlock consistent, high-value ...
EmPOWER AI 2024 Annual Conference Agenda
Explore the schedule for keynotes, sessions on AI innovation, and the Catalyst Spokane sustainable development tour.
The Role of Energy GPT in the Utility Industry: From Fiction to Reality
Understand the impact of Large Language Models (LLMs) on the sector, outlining how Bidgely-style AI integrates these ...
Personalized Time-of-Use Rate Recommendation Tool
The tool helps customers compare their current rate with available alternatives, surfacing estimated savings based on ...
How Avista Is Modernizing Grid Management with Analytics Workbench & UtilityAI™™
Avista partners with Bidgely to use AI for troubleshooting high bills and forecasting grid issues. Hear how applied AI ...
Data-Driven Partnerships: Elevating Utility Operations with DaaS
Discover how DaaS serves as a cornerstone for enhancing customer experiences (CX) through advanced tools and ...
Avista ROI: Data Analytics Investment Success
This ROI analysis details Avista's measurable success from investing in a data analytics platform. Learn how UtilityAI™ ...
Driving Success: Crafting Resilient EV Strategies
Focuses on long-term EV planning, detailing how UtilityAI™ provides intelligence to create robust and flexible programs.
Partnering with Bidgely for Utility IT Success
Highlights the benefits of partnering with Bidgely to augment IT capabilities, integrate data sources, and enable agile ...
Utility Shift: From Operational Tech to Customer-Centric EV Flexibility
Analyzes the pivot toward using customer data and advanced AI to drive utility decisions and offer value-added services.
Data-Driven Decisions: Cloud and Grid-Edge Analytics
Bidgely provides a cohesive framework where cloud insights inform real‑time decisions at the grid edge, enabling ...
AI In Action: A Deep Dive Into Bidgely's Demo Portal
See how the platform addresses key utility pain points—from high-bill calls and EV adoption to targeted DSM—providing a ...
PSEG Long Island: Optimizing Time-of-Day Rates with AI
PSEG Long Island leveraged Bidgely’s personalization engine to send 250,000+ customized rate comparison emails, ...
Future Ready: Electrification & CX Trends
Rapid DER growth and rising expectations demand more than modeled estimates. See how UtilityAI™ delivers ...
Secrets of SMB Success: Rocky Mountain Power's Approach
RMP uses appliance-level SMB insights to tailor outreach, improve satisfaction, and drive program participation in the ...
Seize the Data: Optimizing Grid & Customer Programs
Learn how utilities can use AI and disaggregation to coordinate customer programs with grid needs, improving both ...
Empowering Smart Energy Decisions with UtilityAI™
Bidgely pioneers the use of AI to deliver appliance-level insights, enabling hyper-personalized engagement, boosting ...
EV Preparedness Starts With EV Intelligence
By targeting customers with the right fuel type and home profile, utilities can accelerate beneficial electrification ...
Empowering Utilities - Ensuring Privacy and Security in EV Telematics Programs with Bidgely & Smartcar
Gain valuable insights into the synergy between Smartcar and Bidgely and how the partnership is paving the way for ...
Bidgely AI, GPT, and the Utility of the Future Webinar
Discover how technologies like GPT integrate with utility intelligence platforms to enhance customer service and ...
EV Intelligence: Unlock Smart Meter Data Value
AI differentiates Level 1 and Level 2 chargers and maps geographic charging patterns to build 8760-hour load curves.
Bidgely Heat Pump Powerplay Webinar: On-Demand
Learn how targeting and personalization tools identify high-potential customers and maximize program success.
NISC & Bidgely: Powerful Utility Partnership
Discover how NISC and Bidgely provide cooperatives with a unified solution for managing member engagement, energy ...
EV Preparedness Starts With EV Intelligence
EV Intelligence provides crucial detection lead time by identifying EV owners, charging times, and how load maps to ...
EV Myth-Busting Webinar: On-Demand
Do you know who has an EV? When they charge? Join us to learn how to separate myth from fact when it comes to EV ...
Avista Leverages Utility AI for Grid and Customer Excellence
Avista uses the Analytics Workbench to gain deep insights into household energy use, enabling efficient EV detection ...
Behind-the-Meter Intelligence for Clean Energy
Appliance-level data is essential for guiding actions and investments toward a reliable, equitable, and carbon-free ...
Solar Energy Disaggregation Using Consumption Data
Introduces an algorithm using whole-house signals to accurately forecast solar production for better demand planning.
Bidgely Engage Episode 7: Insights from the EVX Conference
Take a look at the evolution of the EV market and how Bidgely’s EV Solution addresses trends with precise customer ...
Utility AI Executive Innovation Collaborative
Platform for utility executives to collaborate on customer-centric AI strategies for grid resilience, evolving ...
Rate Marketing: Personalize Engagement
Use usage, cost, and propensity insights to power targeted rate offers and clear bill‑impact explanations that keep ...
Rate Design & Analytics: Bidgely + GridX
Learn how the Bidgely + GridX partnership empowers utilities to design forward-looking rate structures that encourage ...
Advanced Rate Comparison and What-If Scenario Tools
Combine appliance-level usage with cost modeling to enable customers to compare rates and test scenarios such as EV ...
Customer Journeys: Connect Energy Value
Transform the utility customer journey by mapping every interaction—from rate education to EV engagement—back to ...
Future Ready Energy Insights: Electric Vehicle Disaggregation
Learn about challenges in managing rapid growth of EV and PV adoption, outlining how AI-powered load disaggregation ...
AEIC Interview: How Data is Key to Pre-Planning for EV & PV (UK)
Learn about challenges in managing rapid growth of EV and PV adoption, outlining how AI-powered load disaggregation ...
Unlocking UK EV & PV Potential for Zero Carbon
Addresses challenges in managing EV and PV adoption, outlining how AI-powered load forecasting optimizes grid ...
Engage Episode 6: Featuring San Diego Gas & Electric
Hear how SDG&E leverages data to manage high DER penetration, enhance customer engagement, and create a resilient ...
AI-Powered HERs for Energy Efficiency
AI-Powered HERs evolve beyond simple comparisons. Discover how using granular data creates highly effective behavioral ...
Empowering Utilities with True Disaggregation
Learn what disaggregation is, what makes Bidgely's approach unique, and the depth of appliance-level itemization ...
Bidgely Grid Explainer: Keep Your Grid Cool When It’s Hotter Than Ever
Leverage real-time disaggregation to identify residential loads and target customers for behavioral demand response to ...
Next Gen Behavioral Energy Efficiency
Bidgely is a strategic partner for modernizing customer experience, DSM, and grid planning with a single intelligence ...
Electric Ireland and Bidgely Maximize Customer Data Value
Learn about Electric Ireland's rollout of 1.3 million smart meters and how Bidgely delivers usage itemization, energy ...
AI-Powered Load Forecasting for DER Integration
UtilityAI™ provides data-driven load forecasting using machine learning to capture detailed patterns and support ...
AI-Powered Data Analytics 8760 Playbook
Explore how full‑year, hourly analytics reveal seasonal patterns that help design better rates and prioritize grid ...
DistribuTECH Panel: Customer and Grid (SCE & Bidgely)
SCE and Bidgely discuss bringing grid operations and customer experience closer together using shared data, analytics, ...
Building a Future-Ready Grid with Intelligent, Data-Driven Tools
Identify how resources affect specific feeders, allowing utilities to plan based on actual customer behavior.
Grid and Customer Convergence for Transformation
Find out why a shift toward customer-centric data is central to grid planning and business transformation.
Unlocking Smart Meter Value and Trust in the Austrian Market
Learn strategies for adhering to strict regulations while providing personalized insights.
Bidgely UtilityAI™ Executive Innovation Collaborative Overview
This discussion covers charting the future of the industry, discussing UtilityAI™'s role in decarbonization, grid ...
From Data Complexity to Decision Advantage: A Utility Roadmap
By pulling smart meter data to build individual load profiles, utilities gain real-time visibility into load flows, ...
How SMUD Is Pursuing a Bold Path to a Zero-Carbon Future
Paul discusses the need for ambitious leadership and direct community engagement to explain why electrification is ...
SMUD's Zero Carbon Strategy: Lora Anguay at UEIC
Lora covers the critical role of data, customer engagement, and advanced AI-powered analytics in managing DERs and ...
SMUD CIO Suresh Kotha's Digital Transformation Playbook
Suresh shares insights focus on the necessity of cloud adoption and leveraging advanced AI solutions to modernize ...
Five Proven Strategies Utilities Use to Accelerate Clean Energy Transition
Utilities must embrace solar and batteries as distributed resources, creating a win-win for load balancing and customer ...
SRP Telecom & Grid Insights: Chris Campbell at UEIC
Chris discusses the modern challenges and data-driven strategies for optimizing utility networks with granular, ...
Unlock Hidden Distribution Grid Capacity with UtilityAI™
Larry shares why identifying when and how customers charge can turn EVs into an informed resource and hit peak demand ...
DLC Grid Modernization: Elizabeth Cook at UEIC
Discover why utility analytics can help build a resilient, modern energy infrastructure.
Pacificorp CX & Innovation: William Comeau at UEIC
Focuses on implementing next-gen CX strategies and the crucial role AI plays in meeting evolving customer expectations.
Turn AMI Data into Personalized, High-Impact Campaigns
Transform AMI readings into actionable insights to create the right messages for the right customers at the right time.
EV Behavioral Nudges Drive Managed Charging Opt-Ins
Duquesne Light Company shares how behavioral AI strategy moves customers beyond basic enrollment to active ...
SoCalGas: Mobilizing Gas Customers from Awareness to Action
SoCalGas leverages gas appliance disaggregation to deliver highly personalized insights that prompt specific ...
Future Ready Insights: Data-Driven Engagement to Maximize TOU Opt-In and Minimize Opt-Out
See how disaggregation and rate comparison work together to set expectations and keep customers confident in their TOU ...
Behind-the-Meter AI for Superior Utility CX Platform
Move beyond basic billing data to offer deep, appliance-level insights that proactively address pain points and build ...
Better Data and AI Improve SMB Customer Touchpoints
See how to Analyze meter data to create detailed SMB load profiles, moving beyond generalized outreach to ...
Bidgely UtilityAI™ Demo for SMB & C&I Customers
Introduction to the demo environment for SMB and C&I segments, highlighting actionable energy intelligence.
Electric Vehicle Analytics: The Future is Now
See how analytics deliver personalized alerts and support TOU rate design and EV load management.
EV Active Managed Charging with Telematics
This turn-key solution includes EV Detection & Targeting, Passive Managed Charging, and EV Grid Analytics.
Unlocking Utility Demand Flexibility with Bidgely UtilityAI™
Analyze granular energy data to identify optimal load-shifting opportunities and engage customers effectively for ...
Con Edison Clean Energy Gold Standard Q&A with Smart Energy Decisions
Hear about the foundational role AI plays in driving customer engagement, managing DERs, and achieving clean energy ...
Bidgely Engage: Puget Sound Energy & SECC Collaboration
Hear how personalization and segmentation are critical for building trust and navigating the energy transition.
Unleashing the Power of Disaggregation for TOU
Hear how AMI enables disaggregation with TOU, determining when customers charge EVs to support more effective, ...
Two Sides to Every Meter: Engaging Customers to Build a Flexible Grid for the Future
Exlore all of the tools at your disposal to engage customers, reduce costs, and keep the grid reliable by building more ...
Austin Energy EV Champions & Bidgely AI Solutions
Leverage UtilityAI™ to target, enroll, and manage EV loads effectively, reducing peak stress and aligning operations ...
Flex Demand: TOU Engagement Solution Brief
Read how TOU rates are evolving due to DERs, necessitating hyper-personalized engagement to optimize load shifting.
TOU Rate Implementation with AMI Data Success
Read how utilities can achieve successful TOU rate implementation by segmenting customer load profiles.
Energy Intelligence Boosts Utility Tech Stack
Integrating seamlessly from billing to CRM, providing high-fidelity insights that power better decision-making.
UtilityAI™ Platform: AI for Energy Utilities
The UtilityAI™ Platform unifies customer and grid data to support planning, load management, and engagement.
Distributed Intelligence Revolutionizes Grid Efficiency
Bidgely's AI harnesses smart meter data for real-time decision-making, enhancing grid reliability and operational ...
Data-Driven Engagement Maximizes TOU Opt-In and Retention
Essential for successful TOU programs, using disaggregation to personalize savings and provide targeted communication ...
Next-Generation Customer Engagement Platform
Showcases a customer experience platform powered by energy intelligence, including appliance-level usage and ...
Duke Energy EV Behavioral Demand Flexibility Pilot (PARK & PLUG)
Shows the use of the Analytics Workbench to analyze 40,597 accounts for EV load shifting to reduce peak demand.
EV Load Shift Case Study: US IOU Program
Showcase the use of the Analytics Workbench for EV ownership detection and behavioral load shift for a Southeast US IOU.
NISC and Bidgely Partnership: Digital Transformation for Coop Members
Learn why our partnership with SmartHub was an upgrade that has delivered detailed usage breakdowns and personalized ...
CX-Driven EV Momentum: Savings, TOU Rates, Proactive Alerts
Bidgely's solution uses personalization to communicate electrification value, proactively alerting customers to savings ...
A Playbook for Building a Customer Experience Platform
See how a CX 2.0 platform, powered by a single customer data foundation, enables personalized digital experiences that ...
Analytics Workbench: HVAC & Smart Thermostat Targeting
Utilities are rising to the challenge of climate change. Leaders, like Larry Bekkedahl, Senior VP of Advanced Energy ...
Disaggregation-as-a-Service (DaaS) for Energy Ecosystem Players
Empower the energy ecosystem with appliance-level intelligence via API, fueling better decisions for third-party ...
Bidgely Engage: AVANGRID's On-Demand AI Solutions
Listen in as AVANGRID shares insights on using UtilityAI™ to improve forecasting, DER planning, and customer engagement ...
UtilityAI™ Success: Metrics & Clear ROI
Explore KPIs for customer satisfaction, energy efficiency, and grid planning that demonstrate tangible business value.
AI Drives Heat Pump Adoption: Identify, Engage, and Measure
The "Identify, Engage, Inspire" framework ensures successful beneficial electrification and high-conversion heat pump ...
Cut Infrastructure Costs with Data-Driven Grid Modernization
Precise load forecasting based on disaggregated data avoids unnecessary upgrades by identifying the true source of peak ...
Heat Pump and Home Electrification Solution Overview
Uses AI to identify customer propensity, personalize communications, and forecast the load impact of mass heat pump ...
Heat Pump Electrification Solution Brief
Emphasizes that transitioning heating and cooling systems to efficient electric heat pumps is a massive opportunity for ...
Analytics Workbench: Heat Demand Shift Segmentation
Details how to identify customers with flexible heating load to design programs that protect winter reliability and ...
Guidehouse: The Power of AI & Energy
Evaluates the state of AI and energy management, highlighting the impact of platforms like UtilityAI™ in improving ...
New Italian Revenue: Winning Customer Trust with Bidgely
Discover strategies for leveraging AI insights to launch and monetize new services and generate new revenue.
Bidgely Engage 2019: Conference Highlights and Learnings
Reviews the state of AI in the utility sector, focusing on early successes in personalization and evolving customer ...
Gas Utility Solutions with Utility AI Platform
Disaggregates gas usage into end uses like space heating to enable hyper-personalized experiences and better planning ...
SoCalGas Case Study: Delivering Energy Efficiency
SoCalGas's UtilityAI™™ deployment exceeded savings goals, saving 565K therms and accelerating program performance while ...
SoCalGas Case Study: Driving Efficiency with Gas Analytics
Learn how SoCalGas uses appliance-level gas insights to move beyond generic outreach, improving program participation ...
Energy Theft Detection Technical Brief by R&D Team
Highlights the use of 15-min/30-min data to uncover hidden anomalies and lifestyle patterns.
Bidgely AI: Energy Theft Detection at a Glance
Highlights how the platform analyzes consumption patterns to accurately identify NTL, reduce utility costs, and drive ...
Identifying and Eliminating Energy Theft Losses
Promotes AI-powered analytics as a solution to accurately pinpoint bad actors and protect revenue.
AI-Powered Energy Theft Detection Solution
AI unlocks data to move beyond high-level analysis to actionable, customer-level insights that reduce non-technical ...
Managing the EV Revolution with Bidgely UtilityAI™
Crucial data allows utilities to identify bad actors and recover revenue without compromising customer relationships.
Distributed Energy Resources Revolution Playbook
Stresses that widespread adoption of solar and EVs requires utilities to plan proactively for grid integration to ...
Canary Media: Bidgely Converts Customers to Energy Stakeholders
Discusses how hyper-personalized engagement turns passive consumers into active participants in the clean energy ...
Essential EV Managed Charging with Bidgely Energy Intelligence
UtilityAI™ provides essential tools for EV managed charging, leveraging disaggregation to understand charging patterns.
Bidgely's Evolution: Engagement to Grid Management & Grid4C Acquisition
The integration of Grid4C's grid-edge analytics enables utilities to use the same data for customer engagement and ...
Bidgely Engage Episode 3: Avangrid Preview and Clean Energy Discussion
Focuses on how Avangrid uses data intelligence to manage their diverse portfolio, improve customer experience, and ...
AI Bill Drives Customer Satisfaction & Retention
Sorgenia launched the "Bollette Smart" experience to provide clear bill insights and proactive advice that improved ...
Bidgely AI: Bottom-Up Grid Planning and Optimization
Uses appliance disaggregation to build accurate load profiles, helping utilities identify true peaks and prevent ...
Future-Ready Insights: Customer 360 + Grid 360 = UtilityAI™ 720
Utilities can use the same appliance-level data to drive customer engagement and optimize grid operations ...
Bidgely Voice Assistant Featuring Google Voice
The discussion covers how data-driven insights are helping utilities build a more resilient grid and improve customer ...
Bidgely Launchpad Tool: Rapid Customer Engagement
Launchpad reduces the time and complexity of launching customer journeys, using UtilityAI™ insights for swift and ...
DSM Marketer's Playbook for Grid Decarbonization
Dicover a framework for designing programs that reduce emissions, improve cost‑effectiveness, and engage customers ...
AI to Fight Electricity Loss: VSE Session
Outlines VSE’s strategy for using AMI data and anomaly detection to minimize electricity theft and protect revenue.
SMB Disaggregation and Insights Technical Brief
Addresses how Bidgely's sensor-less model enables utilities to realize efficiency savings from the diverse SMB segment.
EV Workshop Intro: Get Shift Done with Bidgely AI
Sets the stage for a practical workshop on managing EV load, highlighting the role of AI in influencing customer ...
Four Phases to Scale Utility Electrification
This granular view is essential for forecasting electrification impacts and optimizing transformer loading.
Near Real-Time Data Analytics for Big Utility Improvements
Bidgely's UtilityAI™ identifies localized load patterns, enabling targeted demand response that alleviates congestion.
J.D. Power’s John Hazen: CX and Utility Engagement Insights
Explains why proactive, personalized experiences are vital for improving satisfaction scores and building trust.
Bidgely Workbench: EU EV Analysis and Targeting
Learn how utilities are using data to navigate the EV transition, from grid planning to customer engagement.
Bidgely Workbench: EU EV Analysis and Targeting
Focuses on applying the Workbench to the unique challenges of EV adoption in the European utility market.
Rocky Mountain Power AI-Powered HER Success
The iHER program for non-smart-meter customers achieved 41 GWh of savings and delivered 25% lower costs compared to ...
Decarbonizing the Grid: A DSM Marketer's Playbook
Emphasizes the role of data science in designing DSM portfolios that deliver deeper savings and support electrification.
Duke Energy: Innovative Rate Design & Net-Zero Strategy
Learn how personalization helps customers understand new rates and how the utility measures load shift impact to ensure ...
Non-Wires Solutions: Grid Flexibility
Illustrates how combining NWS with deep customer intelligence can defer investments and improve grid flexibility for ...
EV Workshop Intro: Get Shift Done with Bidgely AI
Sets the stage for a practical workshop on managing EV load, highlighting the role of AI in influencing customer ...
Launchpad Tool: Rapid Engagement Customization
Details how Launchpad's self-service interface empowers teams to quickly design and iterate high-impact journeys using ...
Utility AI Executive Innovation Collaborative Toolkit
A compendium of documents providing strategic guidance on EV adoption and leveraging load disaggregation for grid ...
Bidgely Marketplace for Electric & Gas Utilities
Details a marketplace solution for electric and natural gas customers, leveraging disaggregation data to drive ...
Bidgely Engage: Seattle City Light and EPRI AI Insights
Share perspectives on deploying machine learning to enhance customer programs and support decarbonization commitments.
Building Resiliency: UtilityAI™ Across DSM, CX, EV, T&D, and DER
The platform ensures a coordinated response to grid events by informing DSM targeting, empowering call centers, and ...
Analytics Workbench: Cooling Demand Shift Segmentation
Details how to identify and segment relevant customers for cooling load shifting, helping utilities design effective ...
HVAC Type and Fuel Classification with AMI Data
Identifying HVAC type and fuel source is critical for hyper-targeted programs, improved DSM goals, and non-intrusive ...
Electric Vehicle Adoption Playbook: Four Phases
Details the phases: Awareness, Detection, Passive Managed Charging, and Active Managed Charging.
UtilityAI™ Lead Generation for Energy Retailers
Bidgely's UtilityAI™ helps energy retailers in competitive markets prove value and diversify revenue by targeting ...
AI to Fight Electricity Loss: Q&A VSE
The session focuses on machine learning models and data requirements for detecting theft and safeguarding utility ...
AI-Powered Smart Alerts: Dynamic Customer Engagement
Deliver timely, personalized engagement that drives energy savings and program participation by reaching customers at ...
Decarbonization: Six Utility Strategies
Outlines how leveraging AI, customer-level data, and flexible loads can align operational reliability, policy ...
Data-Driven Engagement to Drive Heat Pump Adoption & Electrification
Bidgely's AI uses disaggregation to demonstrate projected savings, delivering a hyper-personalized value proposition ...
AMI-Driven Insights Report: Unlocking Data Value
Details five key use cases for analyzing ubiquitous meter data to help customers take informed action and support ...
Analytics Workbench for Enterprise Analytics
Automate reporting and visualization to move beyond manual load research. Bidgely’s UtilityAI™™ Analytics Workbench ...
Bidgely Home Energy Reports 2.0 Webinar
Explores how next-generation, behavioral HERs uplift customer experience and energy savings while supporting equitable ...
Next Generation Home Energy Reports with Bidgely AI
A guide to upgrading traditional HERs, explaining how UtilityAI™ reimagines HER 2.0 to improve customer outcomes, ...
Building Resilient DSM in the COVID-19 Era
Addresses the impact of shifting load behaviors and shows how AMI-driven insights help utilities recalibrate DSM ...
Future Ready: Analysis of Current Energy Industry Trends
Bidgely argues that UtilityAI™ and appliance-level disaggregation are indispensable for navigating the EV transition ...
AI-Driven Energy Insights for Small Businesses
Highlights how AI-driven insights for Business Energy Management (BEM) give utilities a robust tool to support business ...
Driving a Consumer-Centric EV Strategy: Barriers & Unknowns
Provides a balanced view of EV program design, emphasizing the need to mitigate customer friction with personalized ...
Unlocking Smart Meter Value and Trust in the Austrian Market
Focuses on using disaggregation to provide transparent, personalized insights that unlock the value of data and win ...
Next-Gen Home Energy Reports Solution Brief
New HERs use disaggregation to deliver appliance-specific insights, tailored tips, and inclusive messaging that drive ...
EV Adoption Accelerates: Utility AI Must Keep Pace
Urges utilities to invest now in detection, forecasting, and customer engagement tools like UtilityAI™ to avoid being ...
Consumer Data: Key to Overcoming Today's Energy Challenges
Appliance-level data allows utilities to precisely forecast load, target high-impact customers, and design equitable ...
EMACS WEBINAR SERIES: Achieving Behavioral Energy Efficiency at Scale
Bidgely’s disaggregation technology applies to gas usage, enabling personalized programs that drive measurable ...
Bidgely: Making Complex Energy Choices Easy for Everyone
Outlines Bidgely’s philosophy of reducing customer friction, empowering customers to confidently make smart energy ...
True Disaggregation: Why It Matters Now
Learn how non-intrusive load monitoring (NILM) at the device level is the foundation for effective customer engagement ...
Five Principles for Improving Utility Customer Relationships
The guide outlines a framework centered on transparency and personalization, using Bidgely solutions to provide clear ...
NV Energy’s Success with UtilityAI™ Platform
Learn how NV Energy leverages AI-powered insights to design DSM programs that are efficient, cost-effective, and ...
Grid Resiliency with Analytics Instead of Costly Infrastructure
UtilityAI™ powers this process ensuring a smooth, grid-friendly transition to mass EV adoption.
Guidehouse Leaderboard: Home Energy Management
The 1Q 2021 report evaluates how HEM solutions help lower energy usage and costs, reduce emissions, and provide grid ...
Guidehouse Leaderboard for AI Vendors in DER
Assesses solution providers on grid management, demand side management, and customer-centric use cases, positioning ...
Guidehouse Insights: AI for DER Integration
In-depth look at key industry trends and applications of AI for DER integration across grid management and ...
Five Tips for a Successful Utility Decarbonization Strategy
Learn how UtilityAI™ enables utilities to accurately identify homes for beneficial electrification, manage EV load ...
AI-Powered Grid Planning at the Home Appliance Level
AI-powered disaggregation provides planners with highly accurate inputs for grid models that support better asset ...
Hydro One Leverages Data for Non-Wires Alternatives
Uses granular load disaggregation to pinpoint areas where demand-side solutions can alleviate grid stress and defer ...
Bidgely Analytics Workbench: EV Analysis & Targeting
Learn to perform sophisticated segmentation, identify candidates for managed charging, and execute precise targeting ...
Enterprise Analytics for Grid Management
Details how disaggregation offers high-accuracy detection of solar and EV charging loads, feeding ADMS, DERMS, and ...
Analytics for Customer Engagement and Decarbonization
Deliver targeted, actionable advice that helps customers save money while supporting environmental targets without ...
UtilityAI™: Building Inclusive, Affordable, Effective Solutions
Explains how appliance‑level insights support equitable outcomes by tailoring programs and support to customers with ...
-feature.jpg)
Engaging Low-to-Moderate Income Customers
Data-driven targeting is essential to help customers with high energy burdens benefit from electrification and ...
Bidgely Future-Proofing EVs: Engage 2021 Session
Highlights how Bidgely’s EV Solution provides predictive analytics to model load growth and design equitable rates for ...
Bidgely Analytics Workbench: A Core Product Demo
See how the tool democratizes access to appliance-level intelligence, enabling non-technical users to create custom ...
Designing Cost-Effective EV Load Shift Programs
With millions of EVs hitting the grid, utilities need precise targeting to manage charging loads while maintaining grid ...
Advanced Rate Design with Analytics Case Study
Focuses on how analytics provide essential input to rate design, helping NHEC identify value in AMI data beyond simple ...
Bidgely's AI-Powered EV Solution: Four Phases
The four phases—Awareness, Detection, Load Shifting, and Managed Charging—address the value opportunity of EV charging ...
Highlights: Becoming a Digital Utility (DistribuTECH Plus)
Distills lessons emphasizing that modern utilities must be stakeholder-led and integrated, requiring cohesive digital ...
Unlocking Value for Gas & Dual Fuel Utilities
Focuses on unique challenges of gas utilities, demonstrating how the platform delivers personalized consumption ...
HER 2.0: Reimagine Home Energy Reports
Highlights the impact of next-generation HERs, showing how personalized, appliance‑level insights drive higher ...
Designing Cost-Effective, Scalable EV Load Management
Bidgely’s EV Solution uses analytics to identify high-impact EV owners and engage them with personalized managed ...
Bidgely Utility Console: Key Performance Metrics
Details the analytics dashboard showcasing metrics including customer engagement rates and verified energy savings.
EEI Publication: AI's Role in Utilities
Essential reading for executives navigating the energy transition, covering AI, disaggregation, and the future of ...
EV Load Management: Targeted Charging with Bidgely AI
Bidgely's process uses smart meter data to target EV owners with personalized offers, ensuring grid stability and ...
UtilityAI™ In-Depth: Bidgely - Itron Partnership Equips Utilities to Optimize AMI Data
Explains how the combined strengths enable utilities to unlock new value from AMI deployments through edge intelligence ...