Detect Theft Early.
Prevent Losses Faster.

See AI-driven theft detection in action.

Technical Brief

Jobs to Be Done

Move from reactive detection to proactive prevention.

Stop chasing lagging indicators. Detect anomalies, prioritize the cases worth working, and protect revenue at scale.

Spot abnormal
consumption patterns.

Identify abnormal consumption patterns automatically — across the full meter base, without manual scanning.

Prioritize
high-risk accounts.

Rank accounts by AI-driven risk scoring so investigators focus on the cases most likely to be theft.

Reduce
non-technical losses.

Cut revenue leakage by detecting losses earlier and improving recovery rates across your service territory.

Make field teams
more efficient.

Improve hit rate per investigation and reduce cost per case by sending crews to higher-confidence leads.

Use Cases

What UtilityAI makes possible for revenue protection.

Each use case runs on the same AI-driven anomaly detection layer — so your investigators, revenue protection teams, and field crews operate from the same source of truth.

Theft Detection

Detect what manual methods miss.

Manual detection methods are slow and miss subtle patterns.

• Detect anomalies using AI models
• Flag high-probability theft cases
• Reduce investigation time

Read the Solution Brief

Revenue Protection

Stop the leak. Recover what's lost.

Utilities lose revenue due to delayed detection and low recovery rates.

• Identify losses earlier
• Improve recovery outcomes
• Reduce ongoing leakage

Watch Video

Operational Efficiency

Send crews to the cases that matter.

Field teams spend time on low-probability cases.

• Prioritize investigations
• Improve hit rate
• Reduce cost per case

Download Playbook

Agentic Automation in Theft Detection

Continuously monitor and surface risk.

Bidgely’s agentic layer scans consumption data, flags anomalies, and triggers investigation workflows automatically — so revenue protection runs around the clock without analyst overhead.

Detection Method

AI-Driven

Continuous anomaly detection across the full meter base — not lagging indicators

Anomaly Detection Agent

Continuously scans consumption data across the meter base to identify abnormal patterns — including the subtle ones manual methods miss.

Always-on detection across the full meter population

Risk Prioritization Agent

Flags and ranks high-probability theft cases by risk score so investigators always work the highest-confidence leads first.

Higher hit rate per investigation

Workflow Trigger Agent

Automatically triggers investigation, field dispatch, and recovery workflows when a case crosses the action threshold — no manual handoff required.

Faster investigation cycles end-to-end

Resources

• Case Study

  Analytics Workbench Customer Snapshots

  Utilities are under pressure to deliver measurable outcomes across affordability, electrification, load flexibility, and customer experience. Bidgely's Analytics Workbench (AWB) gives teams a practical way to operationalize behind-the-meter intelligence, identify the right customers for the right programs, and prove impact with defensible results. This collection brings together customer snapshots from ...

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• Video

  Managing the EV Revolution with Bidgely UtilityAI™

  Crucial data allows utilities to identify bad actors and recover revenue without compromising customer relationships.

  Read More
• Video

  Bidgely & Itron EmpowerAI Insights

  Discover how the Bidgely–Itron partnership unites distributed intelligence and enterprise analytics to modernize grid operations and elevate customer engagement.

  Read More