CASE STUDY
Dominion Energy South Carolina DSM Program Results
Third-party evaluation puts Home Energy Reports at the top of DESC’s efficiency portfolio.
Dominion Energy South Carolina uses Bidgely-supported Home Energy Reports to help customers compare their energy use with similar homes and find ways to save. In PY15, the program delivered 33,588 MWh in evaluated gross energy savings, exceeding its forecast by 27%. Home Energy Reports accounted for 40% of the utility's portfolio-wide gross energy savings, making it the largest contributor for the utility. The program also achieved a Total Resource Cost (TRC) ratio of 2.63. This presentation covers these results, the broader program evaluation, and DESC's PY16 midyear portfolio update.
Deliver Personalized Energy Insights at Scale
Provide each eligible customer with tailored recommendations based on their actual usage patterns.
Improve Customer Satisfaction With Transparent Insight
Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.
Move From Estimates to Measured Outcomes
Replace assumptions with data-backed insights that quantify savings, load impact, and customer behavior.