CASE STUDY
Secrets of SMB Success: Rocky Mountain Power's Approach
RMP uses appliance-level SMB insights to tailor outreach, improve satisfaction, and drive program participation in the business segment.
Reduce Bill Shock and High-Bill Calls
Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.
Improve Customer Satisfaction With Transparent Insight
Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.
Deliver Personalized Energy Insights at Scale
Provide each eligible customer with tailored recommendations based on their actual usage patterns.
Fueling insights for 45+ utilities and over 38 million consumers.
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