SOLUTION BRIEF
See Every Drop. Shape Better Water Decisions.
Detect Leaks, Explain High Bills, and Drive Conservation with Behind-the-Meter Water Intelligence
Bidgely helps water utilities turn AMI data into behind-the-meter water intelligence that improves customer experience, reduces service costs, reduces water loss, and supports conservation goals. Using AI-powered disaggregation, UtilityAI™ for Water identifies water use by category, including irrigation, showers and baths, toilets and flushes, washing appliances, pools, and always-on leakage, without requiring additional hardware in the home.
At Orlando Utilities Commission (OUC), UtilityAI™ helped customers save 42.8 million gallons of water in 2023, turning usage insight into measurable conservation outcomes. The solution brief shows how web dashboards, Smart Alerts, CSR Portal, High Bill Analyzer, and Home Water Reports help utilities make water use easier to understand and act on.
With clearer visibility into where water is being used, utilities can detect leaks sooner, explain high bills more clearly, and deliver personalized recommendations based on actual household usage. The result is a more proactive water customer experience that supports conservation, customer satisfaction, and more efficient service.
Reduce Bill Shock and High-Bill Calls
Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.
Turn AMI Data Into Actionable Insights
Transform raw AMI and meter data into appliance-level insights utilities can use to improve programs, planning, and customer engagement.
Move From Estimates to Measured Outcomes
Replace assumptions with data-backed insights that quantify savings, load impact, and customer behavior.