AI-iHER Program Roll Out Highlights
The iHER program for non-smart-meter customers achieved 41 GWh of savings and delivered 25% lower costs compared to conventional reports.
CASE STUDY
Rocky Mountain Power AI-Powered HER Success
May 17, 2022 | 12PM ET
Reduce Bill Shock and High-Bill Calls
Proactively identify usage drivers behind high bills and deliver targeted, personalized customer communications.
Improve Customer Satisfaction With Transparent Insight
Help customers understand their energy use in clear, relatable terms that build trust, reduce confusion, and support higher satisfaction.
Deliver Personalized Energy Insights at Scale
Provide each eligible customer with tailored recommendations based on their actual usage patterns.
