VIDEO

Agentic CX That Builds Trust & Unlocks Affordability

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A fully tailored experience across chat, IVR and the call center.

Agentic CX brings personalized energy intelligence to every customer interaction across chat, IVR, and the call center. Instead of relying on generic account information or scripted responses, Agentic CX uses customer-specific energy insights to understand the reasons behind bills, answer complex questions, and provide more relevant guidance.

Key Moments

Personalized Customer Answers

Personalized Customer Answers

Give customers answers grounded in their own energy usage and circumstances instead of generic responses.

Intelligent Resolution Across Channels

Intelligent Resolution Across Channels

Bring personalized energy intelligence into chat, IVR, and customer service to help resolve questions wherever customers engage.

Smarter Customer Service

Smarter Customer Service

Give customer service representatives the context they need to resolve issues faster and deliver more informed support.

Bidgely's AI fuels insights for 45+ utilities and their 38 million consumers.

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Personalized Customer Experience
DEMO

Personalized Customer Experience

See how behavioral insights power communications that improve satisfaction and build stronger ...

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Time-of-Use Program Engagement
DEMO

Time-of-Use Program Engagement

Analyze load profiles to increase enrollment, encourage off-peak behavior, and improve overall TOU ...

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CX-Plus in Action: How TEP Is Powering the Next Evolution of Customer Experience
WEBINAR

CX-Plus in Action: How TEP Is Powering the Next Evolution of Customer Experience

In this webinar featured Tucson Electric Power’s Lori Boyer and Bidgely’s Hannah Courtney, who ...

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Ready to Start Your Journey With UtilityAI?

Don't let your operational investments stall. Find out how to unlock ROI, reliability, and resilience across your utility.
 

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