Press & News

Bidgely Brings Leading Perspectives on AI for Superior Utility Service to CS Week 2021

Mountain View, Calif., August 3, 2021 Bidgely will be demonstrating the power of data analytics, artificial intelligence (AI) and personalization for utilities again this year at the industry’s premier educational and customer service event CS Week 2021. Through informative sessions alongside customers like NV Energy and Southern California Gas (SoCalGas®), audiences will learn how to craft personalized, digital customer journeys; engage low-medium income (LMI) populations; and empower CSR teams through AI techniques that are proven to elevate customer satisfaction and engagement.