Press & News
Utility leverages AI to enhance customer engagement experience
Nevada based, investor owned utility NV Energy, has partnered with Bidgely to boost customer engagement and help customers save money on energy use. Utilising the technology while offering premium energy efficiency tools, NV Energy focuses on enhancing the customer engagement experience. The company is leveraging artificial intelligence and machine learning to bring personalised energy-saving recommendations and reinvent its home assessment offering for its customers.