Electrification
December 20, 2024
High bill resolution is a pressing concern for both utilities and customers, often causing dissatisfaction and reduced call center performance. To make a bad situation better, customers need clear answers to questions like, “Why is my bill so high?” and “What can I do about it?” Responses such as “it’s the weather” don’t go far […]
December 13, 2024
If you look at the timeline of artificial intelligence, AI is actually a fairly old science. In fact, the first neural networks were built sometime in the 1950s. But when it comes to AI’s application in the real world, you might say that the field was treading water for more than 60 years. It wasn’t […]
December 12, 2024
Surge in demand for customer engagement, energy efficiency solutions also drives company toward profitability LOS ALTOS, Calif., December 12, 2024 – Bidgely, a leading global energy intelligence company, drove momentum for profitability in 2024 by quadrupling revenue for its grid products. This included a rise in demand for the company’s EV Intelligence and Load Management […]