January 29, 2026
In the evolving landscape of utility management, AI is helping convert smart meter data into practical, operational action—improving decisions across planning, programs, and customer operations…
January 29, 2026
LIBERTY LAKE, Wash., Jan. 29, 2026 (GLOBE NEWSWIRE) -- Itron, Inc. (NASDAQ: ITRI), which is innovating new ways for utilities and cities to manage energy and water, is showcasing the latest advancements with its Grid Edge Intelligence portfolio...
January 27, 2026
BOZEMAN, Mont.-- Snowflake (NYSE: SNOW), the AI Data Cloud company, today announced new Energy Solutions, uniting Snowflake’s governance capabilities, partner-developed solutions, and industry-critical datasets into a single offering tailored for the energy sector. Snowflake Energy Solutions enable power, utilities, and oil and gas companies to build a trusted data foundation for AI...
January 12, 2026
The utility industry has reached an inflection point where “vertical AI” can unlock measurable value from AMI and operational data—moving beyond pilots toward scalable impact…
December 4, 2025
Utilities are moving past experimentation toward enterprise-scale AI adoption. This primer outlines practical steps for governance, security, data readiness, and operational change management…
December 1, 2025
As AI matures, energy CIOs are increasingly prioritizing vertical AI—solutions trained on utility realities—to accelerate outcomes while improving trust, security, and operational usability…
August 26, 2025
Utilities are sitting on vast data resources. CIOs can convert that data into growth by aligning investments to outcomes, modernizing platforms, and operationalizing analytics and AI across teams…
August 25, 2025
High energy bills are a perennial challenge for utility support centers, often leading to lengthy, cumbersome interactions. Layering GenAI onto smart meter data allows utilities to create unique energy profiles that translate technical usage into conversational, actionable insights. This approach helps customer service representatives decrease call handling times, improve first-call resolution, and reduce the need for costly on-site truck rolls. Ultimately, GenAI frees employees to focus on empathy and complex problem-solving for customers...
June 20, 2025
Modern utilities face a complex web of initiatives—electrification, grid modernization, and customer programs. This piece outlines how CIOs can prioritize by tying data strategy to measurable outcomes…
April 7, 2025
Advanced metering infrastructure (AMI) now accounts for more granular data, enabling new use cases. This article explores considerations for utilities evaluating AMI 2.0 investments and value capture…
March 26, 2025
As utilities explore ways to serve demand growth from EVs, AI can improve load management through better forecasting, segmentation, and program design—helping maintain reliability while enabling electrification…
March 20, 2025
The traditional energy paradigm is shifting dramatically. This article breaks down load shifting vs. load shaping and how customer-centric strategies support a modern grid with growing DER and electrification impacts…
October 29, 2019
At the biggest-picture level, AI is simply the capacity of machines and computers to mimic human behavior. Underneath that big umbrella definition, though, are machine learning technologies and sophisticated algorithms that help machines and computers work smarter and more effectively than us mere mortals. Abhay Gupta, CEO of Bidgely, discusses how AI can transform the ...
October 16, 2019
Looking out across the global policy landscape, we might feel encouraged that decarbonization efforts seem to be gaining momentum. So, we can all just sit back and watch the clean energy future unfold, right? Unfortunately, no.
September 11, 2019
Once a useful offshoot of the earliest smart meter deployments in the mid-2000s, home energy management (HEM) has morphed into a broader set of products and services. The latest tools for controlling energy in homes now encompass areas such as demand response (DR), customer engagement, load disaggregation, and the smart home, and they are often ...
August 12, 2019
The latest electric utility customer satisfaction survey results from the American Customer Satisfaction Index (ACSI) Energy Utilities report reveal that nearly every investor-owned utility saw customer satisfaction go down from 2018 to 2019. Residential customers are sending a clear message in the report: They want more transparency and control over energy usage, billing and ways to reduce ...
August 6, 2019
Bidgely introduced the AMI-Driven Insights Report, which provides concrete examples of how applying artificial intelligence to AMI (advanced metering infrastructure) data can support utilities across core operational use cases.
