January 29, 2026
In the evolving landscape of utility management, AI is helping convert smart meter data into practical, operational action—improving decisions across planning, programs, and customer operations…
January 29, 2026
LIBERTY LAKE, Wash., Jan. 29, 2026 (GLOBE NEWSWIRE) -- Itron, Inc. (NASDAQ: ITRI), which is innovating new ways for utilities and cities to manage energy and water, is showcasing the latest advancements with its Grid Edge Intelligence portfolio...
January 27, 2026
BOZEMAN, Mont.-- Snowflake (NYSE: SNOW), the AI Data Cloud company, today announced new Energy Solutions, uniting Snowflake’s governance capabilities, partner-developed solutions, and industry-critical datasets into a single offering tailored for the energy sector. Snowflake Energy Solutions enable power, utilities, and oil and gas companies to build a trusted data foundation for AI...
January 12, 2026
The utility industry has reached an inflection point where “vertical AI” can unlock measurable value from AMI and operational data—moving beyond pilots toward scalable impact…
December 4, 2025
Utilities are moving past experimentation toward enterprise-scale AI adoption. This primer outlines practical steps for governance, security, data readiness, and operational change management…
December 1, 2025
As AI matures, energy CIOs are increasingly prioritizing vertical AI—solutions trained on utility realities—to accelerate outcomes while improving trust, security, and operational usability…
August 26, 2025
Utilities are sitting on vast data resources. CIOs can convert that data into growth by aligning investments to outcomes, modernizing platforms, and operationalizing analytics and AI across teams…
August 25, 2025
High energy bills are a perennial challenge for utility support centers, often leading to lengthy, cumbersome interactions. Layering GenAI onto smart meter data allows utilities to create unique energy profiles that translate technical usage into conversational, actionable insights. This approach helps customer service representatives decrease call handling times, improve first-call resolution, and reduce the need for costly on-site truck rolls. Ultimately, GenAI frees employees to focus on empathy and complex problem-solving for customers...
June 20, 2025
Modern utilities face a complex web of initiatives—electrification, grid modernization, and customer programs. This piece outlines how CIOs can prioritize by tying data strategy to measurable outcomes…
April 7, 2025
Advanced metering infrastructure (AMI) now accounts for more granular data, enabling new use cases. This article explores considerations for utilities evaluating AMI 2.0 investments and value capture…
March 26, 2025
As utilities explore ways to serve demand growth from EVs, AI can improve load management through better forecasting, segmentation, and program design—helping maintain reliability while enabling electrification…
March 20, 2025
The traditional energy paradigm is shifting dramatically. This article breaks down load shifting vs. load shaping and how customer-centric strategies support a modern grid with growing DER and electrification impacts…
January 11, 2022
Cadmus EM&V report confirms highest CSAT ratings for Bidgely’s Home Energy Reports
Mountain View, Calif., An evaluation report prepared by Cadmus for PacifiCorp – a subsidiary of Berkshire Hathaway Energy with two operating business units: Pacific Power and Rocky Mountain Power – has validated Bidgely’s leadership in producing extremely high levels of customer satisfaction for utilities. ...
September 30, 2021
NEW YORK, September 28, 2021 – Bidgely has been named a finalist in the 23rd annual S&P Global Platts Global Energy Awards. The 2021 Finalists were announced by program host S&P Global Platts, the leading global provider of energy and commodities information and spot market benchmarks. Often described as “the Oscars of the energy industry”, ...
July 23, 2021
Bidgely’s drive to accelerate a clean energy future gained momentum in the first half of 2021 through the continued deployment of artificial intelligence (AI) solutions to new global customers. Worldwide adoption of Bidgely’s UtilityAI™ Platform solutions expanded with the addition of seven new global utilities and energy retailers, including Ireland’s largest energy provider Electric Ireland. ...
July 15, 2021
A new IDC MarketScape report from International Data Corporation (IDC) has recognized Bidgely as a Leader in digital customer engagement solutions for utilities worldwide. The IDC MarketScape: Worldwide Digital Customer Engagement Solutions for Utilities 2021 Vendor Assessment, which evaluated 10 solution providers, credits Bidgely’s success in enabling utilities to achieve both highly personalized customer engagement as well as operational objectives. ...
June 29, 2021
Environmental initiatives are gaining momentum, particularly ambitious efforts to reduce and ultimately eliminate the use of coal, oil and gas to support global energy needs. Not only are consumers transitioning to energy-saving home products like smart thermostats or prioritizing sustainability by investing in electric vehicles, but utilities are also setting zero-emissions goals of their own. ...
