January 29, 2026
In the evolving landscape of utility management, AI is helping convert smart meter data into practical, operational action—improving decisions across planning, programs, and customer operations…
January 29, 2026
LIBERTY LAKE, Wash., Jan. 29, 2026 (GLOBE NEWSWIRE) -- Itron, Inc. (NASDAQ: ITRI), which is innovating new ways for utilities and cities to manage energy and water, is showcasing the latest advancements with its Grid Edge Intelligence portfolio...
January 27, 2026
BOZEMAN, Mont.-- Snowflake (NYSE: SNOW), the AI Data Cloud company, today announced new Energy Solutions, uniting Snowflake’s governance capabilities, partner-developed solutions, and industry-critical datasets into a single offering tailored for the energy sector. Snowflake Energy Solutions enable power, utilities, and oil and gas companies to build a trusted data foundation for AI...
January 12, 2026
The utility industry has reached an inflection point where “vertical AI” can unlock measurable value from AMI and operational data—moving beyond pilots toward scalable impact…
December 4, 2025
Utilities are moving past experimentation toward enterprise-scale AI adoption. This primer outlines practical steps for governance, security, data readiness, and operational change management…
December 1, 2025
As AI matures, energy CIOs are increasingly prioritizing vertical AI—solutions trained on utility realities—to accelerate outcomes while improving trust, security, and operational usability…
August 26, 2025
Utilities are sitting on vast data resources. CIOs can convert that data into growth by aligning investments to outcomes, modernizing platforms, and operationalizing analytics and AI across teams…
August 25, 2025
High energy bills are a perennial challenge for utility support centers, often leading to lengthy, cumbersome interactions. Layering GenAI onto smart meter data allows utilities to create unique energy profiles that translate technical usage into conversational, actionable insights. This approach helps customer service representatives decrease call handling times, improve first-call resolution, and reduce the need for costly on-site truck rolls. Ultimately, GenAI frees employees to focus on empathy and complex problem-solving for customers...
June 20, 2025
Modern utilities face a complex web of initiatives—electrification, grid modernization, and customer programs. This piece outlines how CIOs can prioritize by tying data strategy to measurable outcomes…
April 7, 2025
Advanced metering infrastructure (AMI) now accounts for more granular data, enabling new use cases. This article explores considerations for utilities evaluating AMI 2.0 investments and value capture…
March 26, 2025
As utilities explore ways to serve demand growth from EVs, AI can improve load management through better forecasting, segmentation, and program design—helping maintain reliability while enabling electrification…
March 20, 2025
The traditional energy paradigm is shifting dramatically. This article breaks down load shifting vs. load shaping and how customer-centric strategies support a modern grid with growing DER and electrification impacts…
March 24, 2021
IvyCap Ventures on Wednesday announced ₹15 crore financing for AI-powered energy analytics firm Bidgely to accelerate their growth plans in India. Bidgely uses artificial intelligence (AI) to transform utility meter and customer data into business intelligence and for utilities and energy retailers to better engage with customers. Enabling the creation of personalised energy profiles ...
March 24, 2021
Bidgely, an artificial intelligence-based energy analytics firm, has raised Rs 15 crore (around $2.06 million) from IvyCap Ventures to accelerate its growth plans. Bidgely, operated by Bidgely Inc, uses its AI platform to enhance meter and customer data to help utilities and energy companies better understand and engage with their audiences. Apart from this, it also ...
March 10, 2021
In collaboration with Bidgely, the Wall Street Journal has published the next article in its newly released series that highlights the digital transformation advancing across the energy industry. With insights from Salesforce and J.D. Power, the article, Powering Innovation, covers how utilities can adopt digital strategies that enhance web and mobile experiences to improve customer ...
March 4, 2021
In collaboration with Bidgely, the Wall Street Journal has published the next article in its newly released series that highlights the digital transformation advancing across the energy industry. With insights from Salesforce and J.D. Power, the article, Powering Innovation, covers how utilities can adopt digital strategies that enhance web and mobile experiences to improve customer ...
March 4, 2021
In 2015, the National Bureau of Economic Research conducted a novel experiment in which student loan borrowers received regular communications about their credit scores. The impact was significant. For borrowers who viewed their credit scores thanks to these notifications, scores went up about 8 points and the likelihood of having a past-due account dropped by ...
