In this video, Bidgely CEO Abhay Gupta dives into the transformative role of artificial intelligence (AI) in integrating energy efficiency programs with customer engagement initiatives. Traditionally siloed, these sectors are now converging, propelled by AI-driven insights.
The discussion underscores how AI algorithms analyze vast datasets to identify energy consumption patterns, seamlessly incorporating variables like electric vehicle (EV) ownership and battery usage. By leveraging AI, utilities can tailor personalized recommendations, mitigating customer dissatisfaction and enhancing program efficacy. Moreover, the video explores AI's role in real-time data analytics, enabling utilities to optimize load management strategies efficiently. Through innovative AI-powered solutions, the energy sector is poised to deliver sustainable outcomes while fostering deeper customer relationships.
For more content, visit bidgely.com/engage
