Bidgely’s UtilityAI platform, known for its patented machine learning algorithms that disaggregate energy loads, is now supercharged with Generative AI (GenAI) to make energy intelligence more interactive, explainable, and automated. This integration enhances customer experience (CX), enabling personalized insights and recommendations for both utility teams and customers.

Key features include:

- Energy Assistants : Instantly provide answers, insights, and energy recommendations, reducing call volume and improving customer satisfaction.

- Grid Assistants: Offer intuitive data queries and democratize grid insights, fostering innovation.

- Future Capabilities: Personalized energy advisors for customers and advanced grid simulation tools, empowering smarter decisions and optimizing grid planning.

Bidgely's UtilityAI + GenAI pushes energy intelligence further, equipping utilities and customers alike with actionable insights and advanced decision-making tools. Download the Solution Brief to learn more.