Bidgely

INSIGHTS

2025 EmPOWER AI Insights Tour: Toronto

Key Takeaways Brief

What Canada’s Utilities Are Saying

Toronto’s Take on

DSM + AI


The regional events that make up the EmPOWER AI Insights Tour are designed for high impact and convenience. Inspired by the EmPOWER annual event, the Insights

Tour zeroes in on regional thought leadership and real-world applications across three key pillars: customer engagement, grid planning, and load shifting.

The 2025 Empower AI Insights Tour Toronto event brought together utility and other energy industry leaders from across Canada. Presentations highlighted the evolution away from siloed customer operations and grid management to a holistic customer+grid approach as utilities face increasing pressure from electrification, EVs and renewable energy adoption.

Download our Key Takeaways brief to read first-hand what the participating Canadian utilities and industry experts had to say.